3100 IT Support Engineer SP1
ALTEN MÉXICO· Engineering MDC
About this role
ALTEN Mexico is a subsidiary of ALTEN Group. ALTEN group has been a leader in engineering and information technology for more than 30 years and operates in 30 countries across Europe, North America, Asia, Africa, and the Middle East and employs more than 46,000 people, 88% of whom are engineers.
We are looking IT engineers to support our US based team on administrative work and ticket assignation.
IT engineers to support our US based team on administrative work and ticket assignation. Help in Corporate Services - Infrastructures & internal networks.
Activities:
- Install, configure, and maintain laboratory IT systems
- Ensure system availability, performance, and security to laboratory operations
- Manage data integrity and ensure compliance with regulatory requirements for electronic records and signatures
- Computer Systems Engineering, Software Engineering, or Telematics Engineering
- 5 to 8 years of experience
- Familiarity with network protocols (TCP/IP, DNS, DHCP) and basic network troubleshooting
- Expertise in IT security practices, including firewalls, encryption, and compliance with HIPAA or GDPR
- Ability to manage cloud-based infrastructure (e.g., AWS, Azure) for data storage and processing
- Experience with scripting (e.g., Python, PowerShell) for automating IT tasks and workflows
- Knowledge of backup and disaster recovery systems to ensure data integrity
- Experience with industry standards: FDA, GDPR, HIPAA
- Certification: CISSP, CISM, Cisco CCNP Security, Palo Alto PCNSE, Fortinet NSE
- Pharmaceutical industry experience
- Advanced English
- Competitive salary
- Above-law benefits
- Career growth and development plan
- Remote work scheme
- Support for home office setup
Frequently Asked Questions
Is the salary disclosed for the 3100 IT Support Engineer SP1 position at ALTEN MÉXICO?
The salary for this 3100 IT Support Engineer SP1 role at ALTEN MÉXICO is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the 3100 IT Support Engineer SP1 job at ALTEN MÉXICO remote?
Yes, this 3100 IT Support Engineer SP1 position at ALTEN MÉXICO is remote, with team members based in Mexico, TELECOMMUTE. You can work from home or anywhere in the supported regions.
Is the 3100 IT Support Engineer SP1 role at ALTEN MÉXICO full-time or part-time?
This is listed as a Full time position. It is posted as a 3100 IT Support Engineer SP1 role in the Engineering MDC department at ALTEN MÉXICO.
Which team or department does the 3100 IT Support Engineer SP1 at ALTEN MÉXICO belong to?
This 3100 IT Support Engineer SP1 position is part of the Engineering MDC department at ALTEN MÉXICO. See the full job description for more information about the team structure and responsibilities.
How do I apply for the 3100 IT Support Engineer SP1 position at ALTEN MÉXICO?
Click the "Apply Now" button on this page. You will be redirected to ALTEN MÉXICO's official application portal hosted on workable where you can submit your application directly.
When was the 3100 IT Support Engineer SP1 job at ALTEN MÉXICO posted?
This 3100 IT Support Engineer SP1 position at ALTEN MÉXICO was posted on Jun 15, 2026. Apply as soon as possible — early applications are often reviewed first.
3100 IT Support Engineer SP1
ALTEN MÉXICO
You'll be redirected to ALTEN MÉXICO's official application page on workable.