Account Development Representative

Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization.

Bullhorn is a fast-paced and dynamic environment where hard work and outstanding results are rewarded and celebrated. We value those that exhibit an eagerness to learn and a strong natural desire for continuous improvement and we encourage team members to stretch themselves, acknowledge challenges and learn from them. With a strong focus on growth, we provide ample opportunities for career development and prioritize promoting from within. We believe that leaders should care deeply about the development of their employees at all levels, emphasizing emotional intelligence and accountability. Our leaders collaborate closely to ensure the success of their teams, and we work together to achieve shared goals, creating a challenging and rewarding workplace for everyone.

About the role...

This is a newly created role built around Amplify, Bullhorn's AI-powered digital workforce platform that automates high-volume staffing tasks like candidate sourcing, screening, and scheduling. Customer demand for Amplify is accelerating, and we're building a dedicated team to help staffing firms adopt it and realize value fast.

Reporting to the Director of Sales & Strategy, the Account Development Representative is responsible for driving adoption and growth within an existing customer base.

This is a highly customer-facing, consultative sales role where you will work directly with customers to understand how their teams operate, identify opportunities to improve efficiency, and help them realise value through AI and automation solutions.

You will build trusted relationships through onsite and remote engagement, guiding customers to adopt new, AI-enabled ways of working while expanding usage across teams and stakeholders.

Success in this role is measured by customer adoption, expansion, and the commercial impact you drive across your accounts.

This role involves regular travel within the UK (60-70% approximately).

A typical day will include...

• Visiting customers onsite to understand their workflows, challenges, and priorities, identifying where AI and automation solutions can deliver meaningful impact

• Building strong relationships across your accounts, acting as a trusted advisor and consistent point of contact

• Driving adoption of AI-powered solutions by coaching teams and embedding new workflows into their day-to-day operations

• Identifying and developing opportunities to expand usage across new teams, stakeholders, and use cases within each account

• Monitoring account health and product utilisation, proactively engaging customers who need support or are at risk

• Identifying and developing internal champions who can drive adoption and momentum within customer organisations

• Maintaining accurate account records, activity logs, and next steps in Salesforce following each interaction

• Capturing and sharing customer insights and success stories to support broader team learning and enablement

This role is a fit for you if...

• You have a proven track record in recruitment/staffing (highly desirable), sales (AE/BDR), account management, or a similar client-facing role

• You have a commercial mindset and are motivated by growing accounts, identifying opportunities, and driving results

• You are energised by building relationships in person and see time onsite with customers as a key part of your role

• You are naturally curious about how businesses operate and can quickly understand workflows and priorities

• You have a strong interest in AI and automation and are motivated to quickly become confident in how these solutions create real business value

• You are coachable, growth-oriented, and actively seek and apply feedback

• You are organised and disciplined in how you manage your accounts, pipeline, and follow-ups

What we offer...

• Group Critical Illness, Group Income Protection, Group Life Assurance, Pension, Vision, EAP
• Access to our Discounts and Wellbeing Portal
• Optional from DAY ONE - Private Medical Coverage & Ride to Work Scheme
• Unlimited Vacation
• Quarterly paid volunteer days
• Lucrative Employee Referral Program (eligible for prior to your first day)
• Career development opportunities up/across Bullhorn

Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization. 

We are a people-first culture where everyone’s contribution is valued and respected. We're looking for smart, forward-thinking individuals who aren't afraid to challenge the status quo and bring fresh perspectives to the table.  If you're someone who thrives in a casual, yet fast-paced and agile environment, we'd love to have you join us.