Account Manager
About this role
Overview
M.E.S.O. Inc. (Mobile Equipment Service Options Inc.) is offering an excellent opportunity for a detail-oriented and customer-focused Account Manager who is ready to grow their career with a fast-growing company. We are searching for a qualified and ambitious individual to manage and coordinate the maintenance needs of our customers’ equipment, truck, and trailer fleets in a highly organized, professional, and customer-focused manner. This role requires strong communication, scheduling, and multitasking skills, along with a commitment to providing superior customer service.
Responsibilities
Responsibilities will include managing and coordinating maintenance services for customer fleets through effective scheduling and communication, while ensuring efficient operations across departments.
- Manage and coordinate maintenance needs for customer equipment, truck, and trailer fleets
- Schedule and maintain daily routes for mobile service technicians
- Communicate customer requirements, timelines, and service needs to technicians and internal teams
- Coordinate parts requests and ensure timely ordering and availability
- Maintain accurate and up-to-date customer records and database information
- Provide clear communication with customers regarding schedules, updates, and lead times
- Collaborate with department managers and technicians to ensure efficient workflow
- Prepare service invoices and provide maintenance contract billing information to accounting
Qualifications
Job Requirements:
- Strong organizational and multitasking skills in a fast-paced environment
- Excellent verbal and written communication skills
- Ability to coordinate effectively between customers, technicians, and internal teams
- Strong attention to detail and problem-solving abilities
- Basic computer proficiency (email, scheduling systems, and data entry)
- Commitment to providing superior customer service
MESO Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
Benefits
Benefits
- Health, Dental, Vision & Life Insurance
- 401K Retirement Plan & Matching
- Health Savings Account
- Paid Time Off
Pay Range
USD $24.00 - USD $30.00 /Hr.Frequently Asked Questions
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