Account Manager: Customer Success (Pune, Chennai, Hyderabad, Mumbai)

selldo· Careers_Sell.do
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📍 Chennai, TN, India📍 Pune, MH, IndiaFULL TIME

About this role

What will you do
1. Serve as the primary point of contact for assigned client accounts post-onboarding.
2. Build and maintain strong, long-lasting customer relationships with key stakeholders.
3. Understand client business objectives and align them with Sell.do’s CRM capabilities.
4. Drive product adoption, feature usage, and overall engagement to maximize customer ROI.
5. Identify upsell and cross-sell opportunities, collaborating with Sales to drive account growth.
6. Monitor account health metrics, proactively addressing risks and challenges.
7. Conduct regular check-ins, business reviews, and feedback sessions with clients.
8. Collaborate with Product and Support teams to ensure timely issue resolution and feature requests.

What you should bring to the table
1. 2–5 years of experience in Customer Success, Account Management, or Client Relationship roles—preferably in a SaaS or B2B tech environment.
2. Proven ability to manage multiple accounts while paying strong attention to detail.
3. Excellent interpersonal, communication, and problem-solving skills.
4. Experience working with CRM platforms or in the PropTech/Real Estate domain is a plus.
5. Ability to think strategically and advocate for the customer while balancing business goals.
6. Comfortable working in a fast-paced, collaborative team environment.

Frequently Asked Questions

Is the salary disclosed for the Account Manager: Customer Success (Pune, Chennai, Hyderabad, Mumbai) position at selldo?
The salary for this Account Manager: Customer Success (Pune, Chennai, Hyderabad, Mumbai) role at selldo is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Account Manager: Customer Success (Pune, Chennai, Hyderabad, Mumbai) position at selldo located?
This Account Manager: Customer Success (Pune, Chennai, Hyderabad, Mumbai) role at selldo is based in Chennai, TN, India, Pune, MH, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Account Manager: Customer Success (Pune, Chennai, Hyderabad, Mumbai) role at selldo full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Account Manager: Customer Success (Pune, Chennai, Hyderabad, Mumbai) role in the Careers_Sell.do department at selldo.
Which team or department does the Account Manager: Customer Success (Pune, Chennai, Hyderabad, Mumbai) at selldo belong to?
This Account Manager: Customer Success (Pune, Chennai, Hyderabad, Mumbai) position is part of the Careers_Sell.do department at selldo. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Account Manager: Customer Success (Pune, Chennai, Hyderabad, Mumbai) position at selldo?
Click the "Apply Now" button on this page. You will be redirected to selldo's official application portal hosted on keka where you can submit your application directly.
When was the Account Manager: Customer Success (Pune, Chennai, Hyderabad, Mumbai) job at selldo posted?
This Account Manager: Customer Success (Pune, Chennai, Hyderabad, Mumbai) position at selldo was posted on Jun 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Account Manager: Customer Success (Pune, Chennai, Hyderabad, Mumbai)
selldo
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You'll be redirected to selldo's official application page on keka.