Account Support Coordinator (Medical Billing)- Hybrid Schedule

ths· OrthoCarolina
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📍 Charlotte, NCFull time
Full timeOrthoCarolina

About this role

At OrthoCarolina, our team is our greatest asset and the foundation of our success. We are a diverse group of individuals, accountable to each other to uphold the standards of excellence and promote an environment of teamwork throughout the organization.  OrthoCarolina has 43 unique care locations with over 1300 professionals who share a common goal to make lives better. Our employees are eligible for a full spectrum of benefits including paid company holidays, wellness programs, and tuition reimbursement. To learn more about Team OC please visit  https://www.orthocarolina.com/about-us 

We are seeking an Account Support Coordinator to work with our team in the OrthoCarolina Business Office.  

This position is a hybrid schedule with rotating days in the office depending on department needs. 

The Account Support Coordinatorposition is responsible for monitoring unpaid, true account balances beginning at age 60 days to ensure that insurance claims have been filed and paid. Follows up on unpaid claims to identify reasons for non-payment. Pre-certification and benefit verification may be required. 

 

Essential Functions: 

  • Identifying and correcting internal problems within assigned accounts to expedite payments from insurance companies. 

  • Serves as liaison between patient and insurance companies. 

  • Performs month-end closing on routine schedule with other patient account reps. 

  • Substitutes in other areas of the business office as needed. 

Employee Type

Regular

Qualifications

Skills

Customer Satisfaction, Problem Solving

Education

High School

Certifications

Language

Work Experience

Customer Service Experience, Healthcare Experience

Frequently Asked Questions

Is the salary disclosed for the Account Support Coordinator (Medical Billing)- Hybrid Schedule position at ths?
The salary for this Account Support Coordinator (Medical Billing)- Hybrid Schedule role at ths is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Account Support Coordinator (Medical Billing)- Hybrid Schedule position at ths located?
This Account Support Coordinator (Medical Billing)- Hybrid Schedule role at ths is based in Charlotte, NC. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Account Support Coordinator (Medical Billing)- Hybrid Schedule role at ths full-time or part-time?
This is listed as a Full time position. It is posted as a Account Support Coordinator (Medical Billing)- Hybrid Schedule role in the OrthoCarolina department at ths.
Which team or department does the Account Support Coordinator (Medical Billing)- Hybrid Schedule at ths belong to?
This Account Support Coordinator (Medical Billing)- Hybrid Schedule position is part of the OrthoCarolina department at ths. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Account Support Coordinator (Medical Billing)- Hybrid Schedule position at ths?
Click the "Apply Now" button on this page. You will be redirected to ths's official application portal hosted on workday where you can submit your application directly.
When was the Account Support Coordinator (Medical Billing)- Hybrid Schedule job at ths posted?
This Account Support Coordinator (Medical Billing)- Hybrid Schedule position at ths was posted on Jul 31, 2026. Apply as soon as possible — early applications are often reviewed first.
Account Support Coordinator (Medical Billing)- Hybrid Schedule
ths
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