Accounting Agent (İstanbul)
expeditors
Accounting Agent (İstanbul)
expeditors· Accounting
About this role
Company Description
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
The Accounting Agent is responsible for ensuring timely and accurate customer invoicing, monitoring outstanding receivables, and managing the Billed Not Paid (BNP) process. The role supports cash flow objectives by following up on overdue invoices, resolving billing discrepancies, and maintaining strong relationships with customers and internal operational teams.
Key Responsibilities
Customer Invoicing
- Prepare and process customer invoices accurately and on time.
- Verify shipment, operational, and billing data before invoicing.
- Ensure customer-specific billing requirements are met.
- Resolve invoice discrepancies with operations and customers.
- Issue credit notes, rebills, and invoice adjustments when required.
- Maintain accurate billing records and documentation.
Billed Not Paid (BNP) Management
- Monitor customer accounts and identify overdue invoices.
- Conduct regular follow-up activities via email and phone to collect outstanding balances.
- Investigate and resolve payment delays, disputes, and deductions.
- Maintain BNP reports and provide updates on collection status.
- Escalate long-outstanding invoices to management when necessary.
- Work towards achieving collection and aging targets.
Accounts Receivable Control
- Reconcile customer accounts and ensure accurate account balances.
- Apply customer payments correctly within accounting systems.
- Support month-end closing activities related to Accounts Receivable.
- Prepare aging reports and collection performance summaries.
- Assist with internal and external audit requests.
Qualifications
Customer Service & Communication
- Build and maintain positive relationships with customers.
- Respond promptly to customer billing inquiries.
- Collaborate with operations, customer service, and branch management to resolve issues affecting invoicing and collections.
Required Skills & Qualifications
- Experience in Accounts Receivable, Billing, or Accounting.
- Strong understanding of invoicing and collection processes.
- Good analytical and problem-solving skills.
- Excellent communication and negotiation abilities.
- Strong attention to detail and accuracy.
- Proficiency in Microsoft Excel and accounting systems.
- Ability to manage multiple priorities and meet deadlines.
Key Performance Indicators (KPIs)
- Reduction of BNP/overdue balances.
- Days Sales Outstanding (DSO) performance.
- Invoice accuracy rate.
- Collection effectiveness.
- Resolution time for customer disputes.
- Compliance with billing timelines.
Additional Information
Expeditors offers excellent benefits:
- Social Security (SGK)
- Life Insurance (effective after a 3-month probation period)
- Private Health Insurance (effective after a 3-month probation period)
- Lunch provided at facilities
- Access to Training & Development Programs
- Employee Stock Purchase Plan
- Employee Assistance Program
- Employee Company Benefit Platform
- Growth opportunities within the company
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Frequently Asked Questions
Is the salary disclosed for the Accounting Agent (İstanbul) position at expeditors?
The salary for this Accounting Agent (İstanbul) role at expeditors is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Accounting Agent (İstanbul) position at expeditors located?
This Accounting Agent (İstanbul) role at expeditors is based in Istanbul, Istanbul, Istanbul, Turkey, tr. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Accounting Agent (İstanbul) role at expeditors full-time or part-time?
This is listed as a Full time position. It is posted as a Accounting Agent (İstanbul) role in the Accounting department at expeditors.
Which team or department does the Accounting Agent (İstanbul) at expeditors belong to?
This Accounting Agent (İstanbul) position is part of the Accounting department at expeditors. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Accounting Agent (İstanbul) position at expeditors?
Click the "Apply Now" button on this page. You will be redirected to expeditors's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Accounting Agent (İstanbul) job at expeditors posted?
This Accounting Agent (İstanbul) position at expeditors was posted on Aug 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Accounting Agent (İstanbul)
expeditors
You'll be redirected to expeditors's official application page on SmartRecruiters.