Accounts Receivable Analyst
heidrick
Accounts Receivable Analyst
synthesia· Operations
About this role
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
About the role...
We are seeking an experienced detail-oriented professional with strong operational discipline, excellent communication skills, and a proven ability to thrive in a fast-paced, high-volume environment. The candidate will have an ownership mentality and act as both a financial steward and a partner to internal and external stakeholders. The candidate will help ensure all receivable activity aligns with contractual terms, customer expectations, and organizational standards. The ideal candidate is hands-on, detail-oriented, and energized by the chance to bring AI and automation into a finance function.
What you will be doing…
Ensures timely and accurate billing to customers
Resolve customer billing issues, reconcile account discrepancies, and disputes, and assists customers and internal departments with problem solving needs
Ownership of AR aging with focus on preventing and clearing past due accounts.
Daily cash application and bank reconciliations.
Work with Synthesia sales staff to resolve open questions on customer invoices and status
Register and maintain customer portals including working with other departments to complete periodic customer reviews of Synthesia
Analyze billing trends, customer behavior, and feedback to inform process improvements and enhance the customer experience.
About you...
3+ years of hands-on experience in Accounts Receivable and/or Billing.
Proficiency with ERP systems such as NetSuite, or equivalent platforms.
Strong understanding of Order to Cash transaction lifecycle.
Strong Excel skills with the ability to build and analyze reports.
Customer service orientation and strong communication skills.
Demonstrated success in identifying and implementing process improvements and automation.
Bonus points...
Experience with Salesforce
Experience with Stripe
Experience with customer portals (Ariba, Coupa)
Understanding of VAT & Sales Tax (Anrok)
SaaS industry experience
Examples of recent experimentation or utilization of AI tools to improve a process or redesign a workflow
At Synthesia we expect everyone to...
Put the Customer First
Own it & Go Direct
Be Fast & Experimental
Make the Journey Fun
You can read more about this in this public Notion page
Frequently Asked Questions
Is the salary disclosed for the Accounts Receivable Analyst position at synthesia?
The salary for this Accounts Receivable Analyst role at synthesia is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Accounts Receivable Analyst position at synthesia located?
This Accounts Receivable Analyst role at synthesia is based in Austin, New York City. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Accounts Receivable Analyst role at synthesia full-time or part-time?
This is listed as a FullTime position. It is posted as a Accounts Receivable Analyst role in the Operations department at synthesia.
Which team or department does the Accounts Receivable Analyst at synthesia belong to?
This Accounts Receivable Analyst position is part of the Operations department at synthesia. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Accounts Receivable Analyst position at synthesia?
Click the "Apply Now" button on this page. You will be redirected to synthesia's official application portal hosted on ashby where you can submit your application directly.
When was the Accounts Receivable Analyst job at synthesia posted?
This Accounts Receivable Analyst position at synthesia was posted on Jul 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Accounts Receivable Analyst
synthesia
You'll be redirected to synthesia's official application page on Ashby ATS.