Accounts Receivable Representative
About this role
At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses.
The Accounts Receivable Representative will be, as part of a team, responsible for accurately and efficiently maintaining patient accounts receivable records, through the recording of insurance payments, adjustments, denials, charges, and credits in the Company’s billing software. Responsible for daily entries into the patient database system to reflect receipt of payment, to log a collection problem for follow-up or to notify Patient Services of a remittance made directly to patient. Maintain a thorough understanding of billing and collection processes and report any concerns or problems evident to appropriate staff. Responsible for performing all job duties while adhering to HIPAA requirements.
Accountabilities & Responsibilities:
- Accurately post payments to patient accounts via Explanation of Benefits and Remittance Advices received from third party payers
- Reconcile daily cash journal to bank records
- Schedule collection follow-up tasks within department as necessary from insurance remittances
- Ensure deposit and payment records are permanently recorded in electronic storage warehouse.
- Communicate account payment discrepancies with appropriate collections, billing and payer relations personnel
- Enter adjustment entries as necessary
- Working additional hours, when necessary, to meet month end goals
Education & Experience
Required:
- Minimum 1 year of healthcare related cash posting experience
Preferred:
- Accounting certificate, diploma or degree
- Previous experience working with Brightree
Knowledge & Skills
- Strong math aptitude
- Outstanding attention to detail
- Strong alpha and numeric keyboard proficiency
- Ability to prioritize and complete tasks efficiently as a team player
- Knowledge of healthcare reimbursement
- Excellent verbal and written communications skills
- Proficiency working with Microsoft Office Suite
Competencies:
- Change Agent
- Detail Oriented
- Communication
- Process Management
- Priority Setting
- Peer Relationships
- Problem Solving
Our total compensation package includes medical, dental and vision benefits, retirement benefits, employee stock purchase plan, paid time off, parental leave, family medical leave, volunteer time off and additional leave programs, life insurance, disability coverage, and other life and work wellness benefits and discounts. Benefits may be subject to generally applicable eligibility, waiting period, contributions, and other requirements and conditions.
Below is the starting salary or hourly range for this position, although offers may differ based on the candidate's location, job-specific knowledge, skills and experience.
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You'll be redirected to tactilemedical's official application page on Greenhouse.