Admissions Assistant

Company Description

Welcome to Avenues São Paulo! Since our doors opened in August 2018, we've been on a mission to provide a truly transformative educational experience. Through immersive English language learning and dynamic interdisciplinary projects, we prepare our students to become future worldwise leaders uniquely equipped to understand and solve global-scale problems. As part of the Nord Anglia Education network, we're proud to stand alongside Avenues New York, shaping the future of education together. With a vibrant community of over 1100 students, ranging from as young as 18 months old through to graduation, our campus buzzes with a culture of innovation, creativity, collaboration, and state-of-the-art technology. Join us as we embark on a journey of lifelong learning and growth and discover why there's no place quite like Avenues São Paulo.

Job Description

Reporting to the Director of Admissions and Enrollment Management, the Admissions Assistant will be the friendly voice, proactive problem-solver organizer who sets priorities, develops a work schedule, and monitors progress towards goals, assessing situations to determine their importance, urgency and risks, generating possible solutions, making recommendations and/or resolving the problem in the best interest of the organization. 

WHAT YOU WILL DO

1. Top-Notch Administrative & Systems Management

• Manage and continually refine administrative systems to streamline recurring office needs, internal communications, and documentation.

• Actively track and distribute emails, handle divisional letters and templates, manage attendance, and coordinate authorizations for events and field trips, ensuring tasks never pile up.

• Masterfully schedule and manage complex calendars for the Director of Admissions, Admissions Associates, and test proctors, balancing urgency, importance, and risks.

• Assess operational situations independently, generate proactive recommendations, and resolve administrative hurdles in the best interest of the families and the organization.

2. Family Welcoming & Event Logistics

• Personally greet and welcome every scheduled family, ensuring their initial on-campus experience is warm, reassuring, and aligned with Avenues values.

• Lead the guest check-in and reception procedures during Admissions events, managing the flow of visitors with poise and professionalism.

• Provide vital logistical coordination to support the Student Ambassador Program, ensuring our young leaders are set up for success.

3. Relationship Capital & Professional Integrity

• Establish and maintain strong, collaborative relationships with leaders, faculty, staff, and parents. You will serve as a reliable anchor, with a goal that 90%+ of our community feels they can count on you to help them solve a problem.

• Maintain an unwavering standard of professional conduct—showing total accountability for your work, strict adherence to school procedures, punctuality, and flawless deadline management.

Qualifications

ABOUT YOU

• You hold a Bachelor’s degree (Education, Business Administration, Communication, or a related field) and bring at least 2 years of professional experience in an administrative, operational, or customer-centric role.

• Excellent verbal and written communication skills in both English and Portuguese. 

• You are highly organized, thrive when multi-tasking, and possess a natural love for clean systems, structured calendars, and efficient office workflows.

• You are deeply detail-oriented and show immense resourcefulness when challenges arise. You take high ownership of your results and view mistakes simply as data points for improvement.

• You love working in a team environment and understand that the best solutions are built through open dialogue and shared goals.

Additional Information

Avenues is deeply committed to diversity, equity and inclusion throughout our organization. We strive to uphold a culture in which every colleague feels that they belong, are trusted, and are valued. We welcome applications from candidates of all backgrounds, and strongly encourage candidates from traditionally underrepresented communities or groups to apply. Avenues offers competitive compensation and a generous benefits package. 

Avenues upholds the highest standards for safeguarding the physical and emotional wellbeing of children. As an essential aspect of this commitment, all offers are contingent upon successful completion of careful reference and background checks. 

Avenues is deeply committed to diversity, equity and inclusion throughout our organization. We strive to uphold a culture in which every colleague feels that they belong, are trusted, and are valued. We welcome applications from candidates of all backgrounds, and strongly encourage candidates from traditionally underrepresented communities or groups to apply. Avenues offers competitive compensation and a generous benefits package. 

Avenues upholds the highest standards for safeguarding the physical and emotional wellbeing of children. As an essential aspect of this commitment, all offers are contingent upon successful completion of careful reference and background checks.