Admissions Team Lead - Kathmandu

Admissions Team Lead

About the role

Navitas is looking for an energetic and student-focused Team Leader to lead our Admissions team and drive excellence across the admissions function. This exciting leadership opportunity is ideal for a motivated professional with strong communication, people management, and organisational skills, who is passionate about delivering exceptional student experiences. The role is responsible for overseeing day-to-day admissions operations, mentoring and developing team members, fostering a collaborative and high-performing culture, and driving continuous improvement initiatives to ensure an efficient, accurate, and student-focused admissions process.

Key Responsibilities:

1. Team Leadership & Development:

• Inspire, lead, and develop a high-performing team of Admissions Officers, driving excellence in service delivery and achievement of KPIs.
• Foster a collaborative, student-focused culture through regular coaching, mentoring, performance reviews, and professional development.
• Optimise workload allocation, prioritisation, and resource planning to maximise team productivity, efficiency, and service standards.

2. Admissions Process Oversight

• Lead the end-to-end admissions process for international students, ensuring accuracy, compliance, and exceptional turnaround times.
• Act as a key escalation point, building strong relationships with students, agents, and internal stakeholders to deliver outstanding support and resolve complex cases.
• Champion best practice by implementing policies, procedures, and process enhancements while ensuring adherence to regulatory and institutional requirements.

3. Operational Excellence & Improvement:

• Leverage admissions data and reporting to identify trends, mitigate risks, and drive informed decision-making and continuous improvement.
• Lead and contribute to strategic initiatives, system enhancements, and audit activities that streamline operations, improve efficiency, and elevate the student experience.

Qualifications:

• Bachelor's degree or equivalent qualification.
• Proven success in a leadership or senior admissions role, with experience leading teams in a fast-paced, service-driven environment.
• Strong knowledge of international education systems, admissions processes, and student lifecycle management.
• Exceptional communication, stakeholder engagement, and problem-solving skills, with the ability to build trusted relationships across diverse audiences.
• Demonstrated ability to inspire, coach, and develop high-performing teams while consistently achieving targets and service standards.
• Proficiency in admissions management systems, CRM platforms, and data analysis tools, with the ability to translate insights into action.
• Proactive, solutions-focused, and highly organized, with a passion for continuous improvement, operational excellence, and delivering outstanding student experiences.

About Us

At Navitas, we are passionate about transforming lives through education. As a global leader in education, we support more than 60,000 students each year in achieving their academic and career ambitions through innovative learning pathways and world-class university partnerships worldwide. Joining Navitas means becoming part of a dynamic, purpose-driven organization where collaboration, innovation, and excellence are at the heart of everything we do. Here, your expertise will make a meaningful impact, helping students unlock their potential and create brighter futures around the globe.

How to Apply

Join Navitas, where your leadership inspires people, your ideas drive improvement, and your work helps shape the futures of students worldwide. Help us deliver an exceptional admissions experience for the next generation of global learners.

Apply online at www.navitas.com/careers.

Applications close on 18 September 2026. Early applications are encouraged, as interviews may be conducted prior to the closing date.

Applicants must have full working rights in Nepal and be available to commence immediately or on short notice. By applying, you acknowledge and agree to Navitas' Privacy Policy.