Agency Engagement Officer

Assists in the management of conferences, meetings, recognition programs, sales rallies, promotions, and engagement initiatives that drive agency force participation and support the achievement of sales objectives and key performance indicators. The role also supports the development and dissemination of promotional and event-related materials, including memos, updates, results communications, themes, briefing decks, advisories, and post-event reports, to ensure effective execution, continuous engagement, and successful program outcomes.

Position Responsibilities:

• Collaborate with Agency Sales and Support Heads in the implementation of promos and events.

• Implements event and promotions plans i.e., content, launch, updates, result, and post project materials.

• Assists in the rewards and recognition programs of Financial Advisors related to Activation, Production and Sales Persistency.

• Handles event expenses, ensures it is within budget and expense ratios.

• Handles vendors on event and promo requirements to ensure timely delivery.

• Handles timely release of promos and event materials.

• Ensures promo and event materials consistent with Manulife’s branding identity.

• Design copies of promos and event materials.

• Handles records of officially released promo and event communications.

• Handles day-to-day concerns related to sales events and promotions.

Required Qualifications:

• At least 1 year’s experience in Events Management or Promos Management in a sales or marketing organization

Preferred Qualifications:

• Photoshop and Adobe Premiere are an advantage.

• Events Management apps and tools

• Life Insurance or Financial Services Sales or Sales Support background an advantage

• Good People Management Skills

• Project Management an advantage

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].