Customer Service Agent, Cargo Signal
expeditors
Agent/Lead Agent Ocean Export
expeditors· Order Management
About this role
Company Description
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
- 15,000 trained professionals
- 250+ locations worldwide
- Fortune 500
- Globally unified systems
Job Description
Major Duties and Responsibilities
- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operating system
- Track and trace Order Management files
- Ensure timely clearance and delivery of freight to customer for Import shipments
- Ensure documents are sent timely and arrival notices communicated to destination for Export shipments
- Ensure accurate and timely client and vendor billing
- Interact with our customers in arranging their international shipments, meeting customer service standards.
- Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements.
- Understand department process flow, constantly looking for areas of improved efficiency
- Ensure all customers standard operating procedures are followed and updated in the DLSOP
- Meet KPI standards, as per the company’s procedures
Qualifications
- 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
- Understanding of ocean documentation process a plus
- Pro-active, strong organizational skills
- Good computer skills (Excel, Word, PowerPoint)
- Hazardous Materials certification (preferred)
- Fluent in English
Additional Information
Expeditors offers excellent benefits
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Employee Stock Purchase Plan
- Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.
Frequently Asked Questions
Is the salary disclosed for the Agent/Lead Agent Ocean Export position at expeditors?
The salary for this Agent/Lead Agent Ocean Export role at expeditors is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Agent/Lead Agent Ocean Export position at expeditors located?
This Agent/Lead Agent Ocean Export role at expeditors is based in cn, Ningbo, Ningbo, Zhejiang, China, Zhejiang. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Agent/Lead Agent Ocean Export role at expeditors full-time or part-time?
This is listed as a Full time position. It is posted as a Agent/Lead Agent Ocean Export role in the Order Management department at expeditors.
Which team or department does the Agent/Lead Agent Ocean Export at expeditors belong to?
This Agent/Lead Agent Ocean Export position is part of the Order Management department at expeditors. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Agent/Lead Agent Ocean Export position at expeditors?
Click the "Apply Now" button on this page. You will be redirected to expeditors's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Agent/Lead Agent Ocean Export job at expeditors posted?
This Agent/Lead Agent Ocean Export position at expeditors was posted on Aug 14, 2026. Apply as soon as possible — early applications are often reviewed first.
Agent/Lead Agent Ocean Export
expeditors
You'll be redirected to expeditors's official application page on SmartRecruiters.