The Electro-Mechanical Tech 4 is responsible for the daily troubleshooting, repair, and maintenance of Automatic Guided Vehicles (AGVs) at the Dallas, TX site. This role serves as a senior-level technician, providing guidance and mentorship to junior team members while supporting all Dematic-installed equipment.

Schedule:
Regular shift: Monday through Friday, 3:00 PM – 11:30 PM (8-hour shifts)
Occasional overtime and weekend work may be required

Training Period:
First 2 months: Monday through Friday, 7:00 AM – 3:30 PM (8-hour shifts)
Following training, transition to the regular shift schedule

We offer:

Tasks and Qualifications:

What You Will Do in This Role:

• Perform repair, maintenance, and cleaning of AGVs, including vehicle calibration, configuration of replacement components, and lubrication.
• Execute routine preventive maintenance tasks and testing to ensure AGVs meet performance and safety specifications.
• Conduct hydraulic repairs and troubleshooting using hydraulic schematics.
• Perform electrical troubleshooting and repairs (5V–480V) using electrical schematics and diagnostic tools.
• Troubleshoot industrial communication networks and associated devices.
• Diagnose complex AGV issues and determine appropriate resources and actions for resolution.
• Respond to operational support calls, assisting operators with advanced AGV issues and providing training as needed.
• Proactively identify and resolve recurring system issues using reporting tools as part of continuous improvement efforts.
• Accurately document daily activities in the Computerized Maintenance Management System (CMMS), including labor hours, repair details, and parts usage.
• Maintain and manage spare parts inventory using an inventory management system.

What We Are Looking For:

• High school diploma or equivalent required; Associate degree, skilled trade certification, or equivalent experience preferred.
• Demonstrated senior-level technical expertise in a relevant field.
• Proven experience performing the responsibilities and tasks outlined above.
• Strong customer-facing skills, with the ability to communicate professionally via email and in person with customer leadership, Dematic leadership, and technicians.
• Ability to lift and move materials up to 50 pounds.
• Capable of frequent bending, lifting, stretching, and reaching (both below the waist and overhead).
• Ability to push and pull wheeled equipment loaded up to 100 pounds.
• Ability to safely climb ladders and access elevated areas without limitation.
• Comfortable working in various conditions, including confined spaces, dust, fumes, temperature extremes, noise, vibration, standing for extended periods on concrete surfaces, and wet or uneven environments.