Senior Renewals Manager
walkme
AI Automation Lead, Post-Sales Operations
walkme· CSG Strategy & Operations
About this role
Industry leader? Well, how about an industry creator?!
At WalkMe, now an SAP company, we’re not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain control of their tech stack, and be better equipped to manage future change. With over 1,600 clients, including 55 Fortune 100 companies and 6 Fortune 10 companies working with us daily, we’re transforming how enterprises interact with their technology.
So, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
WalkMe is hiring a AI Automation Lead, Post-Sales Operations to serve as the Operations focal point for our Post-Sales CSG functions. The CSG Operations team is the right hand of the Customer Success Group organization (all Post-Sales GTM teams) under the Chief Customer Officer. Reporting to the VP of CSG Operations, this role partners with Ops leads across Customer Success, Support, Renewals, Delivery, Scaled Success, Customer Experience & also Sales to drive data-driven decisions, operational efficiency, and scalable automation across all post-sales functions.
This role is accountable for AI Automation strategy and execution for post-sales workflows, eliminating manual processes, scaling an automation layer that removes friction across post-sales workflows for the broader CSG organization across Salesforce, PSA platform, product data, and reporting/dashboarding platforms.
Frequently Asked Questions
Is the salary disclosed for the AI Automation Lead, Post-Sales Operations position at walkme?
The salary for this AI Automation Lead, Post-Sales Operations role at walkme is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the AI Automation Lead, Post-Sales Operations position at walkme located?
This AI Automation Lead, Post-Sales Operations role at walkme is based in Raleigh. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the AI Automation Lead, Post-Sales Operations role at walkme full-time or part-time?
This is listed as a Full time position. It is posted as a AI Automation Lead, Post-Sales Operations role in the CSG Strategy & Operations department at walkme.
Which team or department does the AI Automation Lead, Post-Sales Operations at walkme belong to?
This AI Automation Lead, Post-Sales Operations position is part of the CSG Strategy & Operations department at walkme. See the full job description for more information about the team structure and responsibilities.
How do I apply for the AI Automation Lead, Post-Sales Operations position at walkme?
Click the "Apply Now" button on this page. You will be redirected to walkme's official application portal hosted on lever where you can submit your application directly.
When was the AI Automation Lead, Post-Sales Operations job at walkme posted?
This AI Automation Lead, Post-Sales Operations position at walkme was posted on Jul 27, 2026. Apply as soon as possible — early applications are often reviewed first.
AI Automation Lead, Post-Sales Operations
walkme
You'll be redirected to walkme's official application page on Lever.