AI Native, Sales Manager - IN TULSA
ConsumerAffairs
AI Native, Outbound Call Specialist
ConsumerAffairs· Direct to Consumer
About this role
As an Outbound Call Specialist at ConsumerAffairs, you’ll be the voice that helps our consumers share their experiences with our Accredited Brands. In this role, you’ll make outbound calls to verified consumers, conducting high-quality phone interviews to capture detailed, authentic stories that power our review platform. The ideal candidate is energetic, personable, comfortable using technology (especially AI tools), and committed to delivering a positive consumer experience in every interaction.
Responsibilities include:
Conduct quality phone reviews
- Responsible for maintaining a high level of professionalism and establish a positive rapport with every consumer
- Meet minimum word count for published reviews
- Meet required metric for dials and reviews
Monthly/Weekly expectations
- Prepare Calling report on assigned days
- Update Review Center Dashboard on assigned week
- Complete Monthly Recording highlights for auditing and performance management
Maintain reporting
- Ensure accurate daily reporting for transcription & moderation
- Correct/update needed contact information to ensure timely transcription/moderation
- High school diploma
- Strong phone/verbal communication
- Ability to multitask - Active listening while updating record
- Basic Google Drive applications
- Customer focus and adaptability to different personality types
- Ability to perform repetitive work on a daily basis
- Obsessed with ensuring an exceptional customer experience - for both internal and external customers
Why You’ll Love Working Here
At ConsumerAffairs, your voice matters. We foster a collaborative environment where you’re encouraged to take initiative, experiment boldly, and grow professionally. We're committed to work-life harmony, career development, and celebrating wins together.
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
Frequently Asked Questions
Is the salary disclosed for the AI Native, Outbound Call Specialist position at ConsumerAffairs?
The salary for this AI Native, Outbound Call Specialist role at ConsumerAffairs is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the AI Native, Outbound Call Specialist position at ConsumerAffairs located?
This AI Native, Outbound Call Specialist role at ConsumerAffairs is based in Tulsa, Oklahoma, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the AI Native, Outbound Call Specialist role at ConsumerAffairs full-time or part-time?
This is listed as a Full time position. It is posted as a AI Native, Outbound Call Specialist role in the Direct to Consumer department at ConsumerAffairs.
Which team or department does the AI Native, Outbound Call Specialist at ConsumerAffairs belong to?
This AI Native, Outbound Call Specialist position is part of the Direct to Consumer department at ConsumerAffairs. See the full job description for more information about the team structure and responsibilities.
How do I apply for the AI Native, Outbound Call Specialist position at ConsumerAffairs?
Click the "Apply Now" button on this page. You will be redirected to ConsumerAffairs's official application portal hosted on workable where you can submit your application directly.
When was the AI Native, Outbound Call Specialist job at ConsumerAffairs posted?
This AI Native, Outbound Call Specialist position at ConsumerAffairs was posted on Aug 6, 2026. Apply as soon as possible — early applications are often reviewed first.
AI Native, Outbound Call Specialist
ConsumerAffairs
You'll be redirected to ConsumerAffairs's official application page on workable.