Pre-Sales Engineer
tomra
AI Presales Engineer
nice· CX - Agentic Experience Automation
About this role
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
As part of the Presales team, the AI Presales Engineer will work closely with Sales on discovery calls, technical deep dives, demos, and POCs, acting as a trusted advisor who bridges technology and business value
The Agentic Solution Sales Team combines an overlay and a hunter sales capacity to support advanced, AI solution sales cycles to accompany our CXone platform or be standalone.
The ideal candidate will have a deep understanding of advanced digital and AI technologies such as conversational AI, IVA, knowledge management, agent assistance and more.
How will you make an impact?
- Partnering with the sales team to support strategic deals
- Participating in discovery calls and technical deep dives
- Creating and delivering presentations and customized demos
- Designing and recommending technical solutions aligned to customer needs
- Analyzing customer requirements and providing technical guidance
- Collaborating cross‑functionally on enhancements and customer requests
- Providing technical support during the sales process
- Staying current on the competitive landscape and performing comparisons
- Providing internal technical training across teams
Have you got what it takes?
- Experience as a consultant, sales engineer, or similar technical presales role
- Experience in enterprise software within automation or contact center technologies
- Strong JavaScript programming/scripting skills
- Experience with low-code platforms and conversational AI is a plus
- Strong presentation and communication skills
- Creative and design-oriented mindset
- Ability to quickly learn and explain new technologies
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Frequently Asked Questions
Is the salary disclosed for the AI Presales Engineer position at nice?
The salary for this AI Presales Engineer role at nice is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the AI Presales Engineer position at nice located?
This AI Presales Engineer role at nice is based in Australia - Sydney. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the AI Presales Engineer at nice belong to?
This AI Presales Engineer position is part of the CX - Agentic Experience Automation department at nice. See the full job description for more information about the team structure and responsibilities.
How do I apply for the AI Presales Engineer position at nice?
Click the "Apply Now" button on this page. You will be redirected to nice's official application portal hosted on greenhouse where you can submit your application directly.
When was the AI Presales Engineer job at nice posted?
This AI Presales Engineer position at nice was posted on Aug 5, 2026. Apply as soon as possible — early applications are often reviewed first.
AI Presales Engineer
nice
You'll be redirected to nice's official application page on Greenhouse.