Airline Customer Service Agent - Los Angeles, CA
Pacific Aviation
Airline Customer Service Agent - San Francisco, CA
Pacific Aviation· Operations SFO
About this role
Are you ready to bring your energy, professionalism, and love for people to the fast-paced world of international air travel? Pacific Aviation is hiring Airline Customer Service Agents at San Francisco International Airport (SFO) for a dynamic, part-time opportunity that offers serious growth, great benefits, and meaningful daily impact.
For over 25 years, Pacific Aviation has partnered with top-tier global airlines to deliver exceptional passenger service at airports across the country. We believe that our people are the reason behind our success, and we’re looking for teammates who thrive in a collaborative, multicultural environment.
What You’ll Do
- Assisting passengers at check-in counters, gates, and arrival areas
- Verifying travel documents and complying with airline and TSA protocols
- Making clear announcements and providing directions
- Supporting boarding, baggage assistance, and special service needs
- Collaborating with airline teams and fellow agents to ensure smooth operations
- Delivering excellent customer service under pressure in a dynamic terminal setting
You’ll start with one international airline and have the opportunity to train on others over time.
What You Bring
- Fluent English communication skills
- Strong verbal and written communication; active listening skills
- Computer literacy and fast, accurate data entry
- Calmness and solution-focus under pressure
- Physical stamina to stand for extended periods and move throughout the terminal
- Authorized to work in the U.S. and able to pass a background check and drug screening
Bilingual ability preferred in one of the following languages:
- Tagalog
- Mandarin
- Cantonese
- Vietnamese
- Thai
- Indonesian
- Hindi
- Gujarati
- Japanese
Schedule
- Must be available to work at least 4 to 5 days per week, including weekends and holidays
- Shifts may include early mornings, afternoons, evenings, or nights
Pay & Benefits
- Hourly Pay: $23.40 per hour
- Fully Paid Medical, Dental, and Vision Insurance
- 401(k) with company match
- Paid Time Off
- Uniform Provided
- Paid Training
- Parking Discount or Clipper Card
- Referral Bonus
- Cell Phone Plan Reimbursement
Frequently Asked Questions
Is the salary disclosed for the Airline Customer Service Agent - San Francisco, CA position at Pacific Aviation?
The salary for this Airline Customer Service Agent - San Francisco, CA role at Pacific Aviation is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Airline Customer Service Agent - San Francisco, CA position at Pacific Aviation located?
This Airline Customer Service Agent - San Francisco, CA role at Pacific Aviation is based in San Francisco, California, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Airline Customer Service Agent - San Francisco, CA role at Pacific Aviation full-time or part-time?
This is listed as a Part time position. It is posted as a Airline Customer Service Agent - San Francisco, CA role in the Operations SFO department at Pacific Aviation.
Which team or department does the Airline Customer Service Agent - San Francisco, CA at Pacific Aviation belong to?
This Airline Customer Service Agent - San Francisco, CA position is part of the Operations SFO department at Pacific Aviation. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Airline Customer Service Agent - San Francisco, CA position at Pacific Aviation?
Click the "Apply Now" button on this page. You will be redirected to Pacific Aviation's official application portal hosted on workable where you can submit your application directly.
When was the Airline Customer Service Agent - San Francisco, CA job at Pacific Aviation posted?
This Airline Customer Service Agent - San Francisco, CA position at Pacific Aviation was posted on Aug 20, 2026. Apply as soon as possible — early applications are often reviewed first.
Airline Customer Service Agent - San Francisco, CA
Pacific Aviation
You'll be redirected to Pacific Aviation's official application page on workable.