Analista Sr de Importação/Exportação Transportes

Cabot Corporation (NYSE: CBT) is a leading global specialty chemicals and performance materials company headquartered in Boston, Massachusetts, USA.

Our businesses deliver a broad range of products and solutions to customers in every corner of the globe, serving the transportation, infrastructure, environment and consumer industry sectors. We bring the power of innovative chemistry to solve customers' challenges today while preparing them to meet tomorrow’s needs. Our commitment to innovation is driven by a passion to advance our customers' businesses through our deep understanding of their applications and the global trends that impact their operations.

If you do not meet every requirement, or your experience is slightly different that what we have listed, we still encourage you to apply! 

Key Areas of Responsibility

• Schedules transportation with carriers for regular planned deliveries to and from customers, warehouses, and plants.  Takes constraints, such as maximum loads, available time slots, equipment pools, etc. into consideration prior to making arrangements.  Independent resolution of unique changes, problems or opportunities provided by Clients, Customers, and Carriers.
• Ensures that setups are completed and data pertaining to carriers, routes, freights, rates and routes, vehicle types, constraints, schedules are entered correctly in ERP system. 
• Initiates and coordinates emergency shipments as required.  Works with carriers in finding shipment options when faced with changes in delivery times or locations. 
• Follows up and resolves the more sensitive complaints and issues.  Reviews daily Open Order and other reports to identify missed or delayed shipments.  Works with Customer Care or plant personnel to identify issues that may affect timely delivery. 
• Obtains proof of shipment or delivery documents from transport vendors or Cabot facilities both internal and external warehouses for audit or credit requirements.

Required Skills

• Adept in the use of computers and office software packages.  Basic knowledge of ERP systems.
• Ability to define problems, to collect data, to establish facts, and draw valid conclusions
• Ability to collaborate and communicate with all levels of employees and management.
• Strong and planning organizational skills
• Seasoned customer service orientation.  Ability to provide excellent service to customers and plants.

Education/Experience

• Bachelor’s Degree in Supply Chain, Logistics, Engineering, Finance, Accounting, or related field. Equivalent experience considered
• Five or more years’ experience in a transportation or logistics environment.
• Intermediate-level English to: - Understand and interact in conversations related to work or your field of expertise. - Handle requests and orders over the phone and respond appropriately. - Write reports and emails.

At Cabot, we bring the power of innovative chemistry and a spirit of partnership with our customers to advance solutions that will enable a sustainable future. Our strength in research and development is a major reason why we have been an industry leader for more than 135 years in products such as reinforcing and specialty carbons, battery materials, aerogel, fumed metal oxides, inkjet colorants, masterbatches and conductive compounds.

Our employees around the world are united by our shared purpose: Creating materials that improve daily life and enable a more sustainable future. Through our corporate strategy, “Creating for Tomorrow,” we are focused on our core strengths to lead in performance and sustainability – today and into the future.