Assistant Director of Housekeeping

Company Description

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

About Fairmont Grand Del Mar

Breathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally. Magic sits around every corner and within every conversation. It enchants through the charm of Los Peñasquitos Canyon and the sunshine of San Diego. It’s where classic meets cool, the fine unwinds into fun and inspiration leads to immersion. 

Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in nature, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery. The Grand includes six different dining venues, including San Diego’s only three-Michelin starred restaurant, Addison.  

Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego. 

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities
• Career development opportunities with national and international promotion opportunities. The sky is your limit.
• Salary pay range: $90,000.00 to $100,000.00 annually.

Job Description

Under Supervision of the Director of Housekeeper, the Assistant Director of Housekeeping will be responsible for the daily ownership and operational execution of the Housekeeping Department.  This will include the processing of tasks.  This position is dependent on both teamwork and a solid foundation based with the mechanical hour capacity and productivity reports and ownership of processes a must for development

• Oversee daily operations for the housekeeping department
• Organize both morning and evening shifts and ensure both teams are set for their day to day activities
• Ensure daily room inspections are completed and follow up is completed with room attendants and supervisors
• Assist with scheduling and training of housekeeping team
• Walk all public areas to ensure areas are clean and up to 5 star standards
• Assist with payroll which include time edit and to ensure all paperwork is completed in a timely manner
• Attend  daily and weekly  manager meetings as well as  pre-conference meetings
• Oversee laundry staff to also ensure day to day operations are set up daily
• Ordering and processing of all housekeeping PO’s and ensure all inventories are up to par levels        

Qualifications

Qualifications:

• Previous experience of one year a plus. 
• College graduate or equivalent experience is preferred. 
• Able to communicate in English well both verbally and written.
• Able to communicate in either Spanish or French Creole is preferred.
• Reading and counting is essential. 
• Computer efficient in both Excel and Word is preferred.
• Requires basic knowledge of Housekeeping,  approximately five years of hotel housekeeping experience, and at least two years in a leadership role. 
• Experience working in a four or five star luxury environment is preferred.
• Must be able to coach council and develop employees through basic skill.  Must be able to motivate by example either on the production floor or, in a classroom environment. 
• Needs to have an aptitude to promote minimum levels of skills and abilities that would create a positive outcome, in a hot or challenging work environment. 

Additional Information

Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property.

Our Values

Respect:
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. 

Excellence:
We make genuine connections, and we cherish every opportunity to make the people around us feel special.​

Belonging:
We celebrate our differences. We support each other and we always stand together.​

Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences. ​

Integrity:
We build trust through mutual respect and being authentic.​

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.