Food and Beverage Supervisor | Banquets
accorhotel
Assistant Manager, Front Office
About this role
Company Description
HOTEL OVERVIEW
Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.
ABOUT OUR COMPANY
At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.
Job Description
Assistant Manager
Summary of Responsibilities:
The main responsibilities and tasks of this position are as listed below, but not limited to these:
Assist guests with check in and checkout, and other cashiering duties
Capable of defining, coordinating and managing a service delivery system utilizing resources, tools, data and service standards
Ensure all guest relation services, behavioural and technical are maintained in accordance with the hotel standards and in line with hotel's strategic plan
Maintain visible image of management at all times. Provide management presence by coaching employees in handling feedback
Provide a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards
Efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions
Handle guests’ mails, messages, and answering phone calls
Maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests
Qualifications
Qualifications:
Minimum 2 years of hotel front office experience
Computer Knowledge, i.e. well versed with windows, internet explorer and word
Technical Knowledge in Front Office Operations
Basic Supervisory Skills, verbal and written skills planning, decision making, training and development
Able to work in a team, i.e. caring about other team members and open towards other nationalities
Detail-oriented, organized and very flexible with working extended hours
Able to work under pressure and independently
Energetic with positive attitude
Good interpersonal and communication skills
Additional Information
Frequently Asked Questions
Is the salary disclosed for the Assistant Manager, Front Office position at accorhotel?
The salary for this Assistant Manager, Front Office role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Assistant Manager, Front Office position at accorhotel located?
This Assistant Manager, Front Office role at accorhotel is based in sg, Singapore, Singapore, , Singapore. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Assistant Manager, Front Office role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Assistant Manager, Front Office role at accorhotel.
How do I apply for the Assistant Manager, Front Office position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Assistant Manager, Front Office job at accorhotel posted?
This Assistant Manager, Front Office position at accorhotel was posted on Aug 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Assistant Manager, Front Office
accorhotel
You'll be redirected to accorhotel's official application page on SmartRecruiters.