Account Manager SMB
deliveryhero
Associate Compliance - instashop
About this role
Company Description
Job Description
- Conduct regular operational audits across entire Operations to ensure full compliance with company policies, SOPs, and service standards.
- Monitor compliance related to uniforms, safety equipment, company assets, mobile applications, attendance, and operational procedures, identifying and reporting any violations.
- Audit vendor operations by reviewing timesheets, staffing records, attendance, payroll-related documentation, and contractual compliance to ensure accuracy and adherence to agreed standards.
- Investigate operational violations, misuse of company assets, policy breaches, and process deviations, providing detailed reports and recommendations for corrective and preventive actions.
- Prepare compliance reports, audit findings, and performance dashboards, highlighting trends, recurring issues, and improvement opportunities for management.
- Partner closely with Operations, Vendor Management, HR, Customer Experience, and Fleet teams to ensure timely resolution of audit findings and successful implementation of corrective action plans.
- Support the development and continuous improvement of operational SOPs, compliance checklists, and audit frameworks to strengthen operational governance.
- Monitor compliance KPIs, conduct follow-up audits, and ensure corrective actions are effectively implemented across all operational sites..
- Own the governance of the vendor penalty process by auditing penalty applications, ensuring full adherence to the approved penalty scheme, identifying discrepancies, and recommending corrective actions when required.
Qualifications
- Bachelor's degree in Business Administration, Operations Management, Logistics, or a related field.
- 2–4 years of experience in Operations, Compliance, Quality Assurance, Audit, or Retail Operations.
- Experience conducting operational audits and compliance reviews is highly preferred Strong analytical and investigation skills with excellent attention to detail.
- Excellent reporting and communication skills.
- Advanced proficiency in Microsoft Excel; Power BI is a plus.
- Ability to work independently, conduct field visits, and manage multiple operational locations.
Additional Information
Frequently Asked Questions
Is the salary disclosed for the Associate Compliance - instashop position at deliveryhero?
The salary for this Associate Compliance - instashop role at deliveryhero is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Associate Compliance - instashop position at deliveryhero located?
This Associate Compliance - instashop role at deliveryhero is based in Cairo, Cairo, , Egypt, eg. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Associate Compliance - instashop role at deliveryhero full-time or part-time?
This is listed as a Full time position. It is posted as a Associate Compliance - instashop role at deliveryhero.
How do I apply for the Associate Compliance - instashop position at deliveryhero?
Click the "Apply Now" button on this page. You will be redirected to deliveryhero's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Associate Compliance - instashop job at deliveryhero posted?
This Associate Compliance - instashop position at deliveryhero was posted on Jul 30, 2026. Apply as soon as possible — early applications are often reviewed first.
Associate Compliance - instashop
deliveryhero
You'll be redirected to deliveryhero's official application page on SmartRecruiters.