Full time
View & Apply →Associate III - ECC Enterprise Support, Bilingual-Spanish (Remote)
alsacstjude· American Lebanese Syrian Associated Charities
About this role
At ALSAC you do more than make a living; you make a difference.
We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.®
Job Description
As a Associate III, you will serve as a key point of contact for donors and supporters through multiple communication channels, helping to strengthen engagement and support fundraising efforts that advance the St. Jude mission.
Key Responsibilities
- Build and maintain positive relationships with donors, participants, businesses, and community organizations.
- Provide outstanding service through phone, email, chat, text messaging, and social media platforms.
- Support fundraising efforts and Fitness Programs through participant engagement, donor stewardship, and customer service.
- Respond promptly and professionally to inquiries, concerns, and requests.
- Accurately document interactions and input information into various software systems and databases.
- Collaborate with internal teams to gather information and communicate updates effectively.
- Prepare reports, track participant and donor information, and assist with administrative tasks.
- Handle confidential information with professionalism, discretion, and integrity.
- Manage multiple priorities, projects, and deadlines simultaneously in a dynamic environment.
Required Qualifications
- High School Diploma or equivalent required.
- Minimum of 2 years of experience in customer service, sales, call center operations, or a related field.
- Excellent verbal and written communication skills with the ability to engage audiences across multiple communication platforms.
- Strong customer service orientation and interpersonal skills.
- Proven ability to build relationships and navigate conversations with professionalism and empathy.
- Ability to accurately process and enter information into various software systems.
- Strong organizational skills with the ability to manage multiple tasks and priorities.
- Experience handling confidential and sensitive information.
Benefits & Perks
The following Benefits & Perks apply to Full-Time Roles Only.
We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same.
- Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
- 401K Retirement Plan with 7% Employer Contribution
- Exceptional Paid Time Off
- Maternity / Paternity Leave
- Infertility Treatment Program
- Adoption Assistance
- Education Assistance
- Enterprise Learning and Development
- And more
ALSAC is an equal employment opportunity employer.
ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.
No Search Firms:
ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.
Frequently Asked Questions
Is the salary disclosed for the Associate III - ECC Enterprise Support, Bilingual-Spanish (Remote) position at alsacstjude?
The salary for this Associate III - ECC Enterprise Support, Bilingual-Spanish (Remote) role at alsacstjude is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Associate III - ECC Enterprise Support, Bilingual-Spanish (Remote) position at alsacstjude located?
This Associate III - ECC Enterprise Support, Bilingual-Spanish (Remote) role at alsacstjude is based in Crosstown - Memphis. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Associate III - ECC Enterprise Support, Bilingual-Spanish (Remote) role at alsacstjude full-time or part-time?
This is listed as a Full time position. It is posted as a Associate III - ECC Enterprise Support, Bilingual-Spanish (Remote) role in the American Lebanese Syrian Associated Charities department at alsacstjude.
Which team or department does the Associate III - ECC Enterprise Support, Bilingual-Spanish (Remote) at alsacstjude belong to?
This Associate III - ECC Enterprise Support, Bilingual-Spanish (Remote) position is part of the American Lebanese Syrian Associated Charities department at alsacstjude. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Associate III - ECC Enterprise Support, Bilingual-Spanish (Remote) position at alsacstjude?
Click the "Apply Now" button on this page. You will be redirected to alsacstjude's official application portal hosted on workday where you can submit your application directly.
When was the Associate III - ECC Enterprise Support, Bilingual-Spanish (Remote) job at alsacstjude posted?
This Associate III - ECC Enterprise Support, Bilingual-Spanish (Remote) position at alsacstjude was posted on Jul 13, 2026. Apply as soon as possible — early applications are often reviewed first.
Associate III - ECC Enterprise Support, Bilingual-Spanish (Remote)
alsacstjude
You'll be redirected to alsacstjude's official application page on Workday.