Associate, Nexus, Investor Delivery

Company Description

About MUFG Investor Services

MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody, business consulting, and more. Operating from 17 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets, we combine deep expertise with the strength and stability of a leading financial institution. To learn more, visit us at www.mufg-investorservices.com.

Job Description

Reporting to the Associate Director, Investor Operations, a list of your responsibilities will include:

· Complete daily deliverables, with quality while following company and department policies and procedures relating to investor registration, dealing, reporting and cash

· Strive to complete deliverables within Service level agreements, escalate any client or deliverable issues where required and appropriate

· Respond to queries from Clients, Investors, Fund Managers or internal MUFG Departments following a high-quality standard

· Perform allocated daily tasks, processes and deliverables with accuracy and quality

· Participate in regular team check-in meetings/calls sharing information, ideas and supporting colleagues in a positive team culture

· Support management in department initiatives, projects and risk mitigation

· Support and Promote MUFG's core values of Trust, Challenge & Empowerment, Passion for Clients, Openness and Honesty

Qualifications

· Diploma or Bachelor's degree in a business related field preferred or relevant experience

· 0-2 years experience in financial services, fund administration, asset management, banking or client service

· Knowledge of Investor Services processes and related functionalities an asset

· Existing client/customer service experience would be ideal

· Computer skills with strengths in Microsoft Office products. Proficiency with Microsoft Excel would be an asset.

Additional Information

Experience something Brilliantly Different with a career with MUFG Investor Services.

Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking, and fund financing.

We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.

We are committed to using Artificial Intelligence (AI) tools responsibly and being transparent about what we do to build trust and confidence. At MUFG Investor Services, we use AI tools to support our recruitment process by helping us understand how well candidates’ applications align with the requirements of the role.

All AI recommendations are reviewed by our recruitment team before any decisions are made.

More information on our use of AI tools is available in our Privacy Notice available to you as part of your application.

MUFG is an equal opportunity employer.