Associate - Service Operations

teachmint· Operations
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📍 Bangalore, KA, IndiaFULL TIME

About this role

Position: Associate - Service Operations
Department: Operations
Location: Bengaluru, India (On-site)

About Teachmint:
At Teachmint, we believe that education moves the world forward and deserves the best technology. As a pioneer in AI-powered educational technology, we deliver a unified ecosystem that brings together AI, a connected classroom app, and smart hardware in one place. This ensures teachers spend less time managing tools and more time teaching.

Our mission is to transform learning one classroom at a time, giving every educator the tools to teach at their best. Today, Teachmint's app is available in more than 90 languages, powering educational infrastructure across 10-plus countries with offices in Bengaluru, Singapore, Dubai, and Manila.

As Teachmint continues to grow, we're grateful that our impact is felt not just in the classrooms we power, but also in the recognition we've earned along the way. We're the #1 Interactive Flat Panel brand in India by market share, as per DISCIEN's global market research report, and a Great Place to Work® Certified company — a reflection of the strong culture, trust, and collaboration that power our teams every day.
Learn more : www.teachmint.com

Role Overview:
As an Associate - Service Operations, you will support the post-sales service operations for Teachmint's Interactive Intelligent Panels (IIPs). You will work closely with internal teams, logistics partners, warehouses, and service centres to ensure timely execution and accurate documentation/ data related to reverse logistics and inventory movements between service centres, HO and warehouses.

Key Responsibilities:
  • Coordinate end-to-end reverse logistics for faulty panels and spare parts across customer locations, repair/service centres, warehouses, and the Head Office.
  • Ensure timely reverse pickups and movements in line with defined SLAs, while maintaining clear visibility and regular updates for relevant stakeholders.
  • Maintain accurate and up-to-date records of inventory movements, shipment status, pending pickups, and closures.
  • Proactively coordinate with customers, field teams, service partners, logistics providers, and courier companies to resolve bottlenecks and ensure smooth reverse pickups.
  • Monitor inventory levels across service centres and warehouses, and coordinate the timely transfer of excess or slow-moving inventory to optimise stock availability.
  • Identify recurring operational bottlenecks and drive process improvements to enhance turnaround time, operational efficiency, inventory utilisation, and overall service experience.
Eligibility :
  • College Graduate in Operations, Supply Chain, Business Administration, or a related discipline.
  • Strong communication, stake-holder management, and problem-solving skills.
  • Proficient in tools like Google Sheets and CRM tools.
  • Ability to manage multiple tasks in a fast-paced environment.
  • Prior experience in operations, logistics, customer support, or supply chain is preferred.

Why Join Teachmint?
  • Gain hands-on experience managing nationwide service operations.
  • Work with an industry-leading Interactive Intelligent Panel brand.
  • Learn from experienced operations and supply chain professionals.
  • Exposure to enterprise tools, real-world logistics, and customer operations.

Join Teachmint and lead us in reshaping the future of education!

Disclaimer: Kindly note that Teachmint Technologies is an equal opportunity employer. We are dedicated to providing equal opportunities in all aspects of employment, including recruitment, training, and development of employees, which encompasses promotions, transfers, assignments, and various benefits. Teachmint Technologies strictly prohibits discrimination in the workplace based on colour, disability, marital status, nationality, race, religion, sex, sexual orientation, national or ethnic origins, religious beliefs, or age.

Frequently Asked Questions

Is the salary disclosed for the Associate - Service Operations position at teachmint?
The salary for this Associate - Service Operations role at teachmint is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Associate - Service Operations position at teachmint located?
This Associate - Service Operations role at teachmint is based in Bangalore, KA, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Associate - Service Operations role at teachmint full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Associate - Service Operations role in the Operations department at teachmint.
Which team or department does the Associate - Service Operations at teachmint belong to?
This Associate - Service Operations position is part of the Operations department at teachmint. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Associate - Service Operations position at teachmint?
Click the "Apply Now" button on this page. You will be redirected to teachmint's official application portal hosted on keka where you can submit your application directly.
When was the Associate - Service Operations job at teachmint posted?
This Associate - Service Operations position at teachmint was posted on Sep 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Associate - Service Operations
teachmint
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