Associate, Workplace

Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

• Workplace Operations & 6S Management
  • Conduct daily walkthroughs to supervise housekeeping and ensure cleanliness across all office zones.
  • Implement and sustain 6S practices (Sort, Set in Order, Shine, Standardize, Sustain, Safety) in all facilities.
  • Manage parking space allocations, permits, and vendor relationships.
  • Provide daily workplace support, address facility requests, and send key announcements.
• High-Rise Health, Safety & Emergency Preparedness
  • Manage high-rise evacuation readiness, fire safety systems, and floor warden networks.
  • Plan and execute bi-annual fire drills in coordination with property management.
  • Maintain safety equipment, first-aid kits, and ensure emergency exits remain clear.
• Facility Maintenance & Space Logistics
  • Manage desk allocations, seating charts, and meeting room schedules.
  • Perform weekly facility inspections and maintain repair logs for office infrastructure.
  • Liaise with building administration to log maintenance tickets and oversee repairs.
• Vendor Management & Inventory Control
  • Assist in negotiating vendor contracts for facilities, catering, cleaning, and office supplies.
  • Supervise on-site contractors to ensure SLA compliance.
  • Manage inventory levels for stationery, cleaning products, and pantry consumables.
• Insurance & Labour Compliance
  • Administer employee insurance policies (D&O, health, personal accident).
  • Process employee medical and accident claims with insurance providers.
  • Ensure workplace conditions and policies comply with Cambodian Labour Law.
• Reception, Onboarding & Event Coordination
  • Oversee reception operations and visitor management.
  • Support new hire onboarding by managing desk allocations, access badges, and IT assets.
  • Plan and execute logistics, catering, and venue setups for internal meetings, town halls, and events.
• Workplace Engagement & Administration
  • Promote 6S and safety practices through employee communications, workshops, and workplace initiatives.
  • Review workplace feedback surveys to implement continuous environment improvements.
  • Perform general operational and administrative tasks as assigned by management.
  • Actively contribute to creating a workplace environment that fosters fun, engagement, and a high-performance culture.
  • Support team projects and handle other operational tasks as assigned.

Qualifications

• Bachelor's degree in Business Administration, Facility Management, Hospitality, Human Resources, or related field.
• 1-3 years of demonstrated experience in office administration, facility management, or workplace operations.
• Proven expertise in 6S methodology implementation, high-rise emergency and fire safety protocols, corporate insurance administration, and Cambodian Labour Law compliance.
• Demonstrated proficiency in onboarding coordination, event management, and employee engagement.
• Excellent organizational and time management skills with strong attention to detail.
• Exceptional written and verbal communication in English.
• Proactive problem-solver with strong interpersonal skills and a collaborative, team-oriented approach.

Additional Information