Audiovisual Analyst I

About Latham & Watkins

Latham & Watkins is one of the world’s leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best, and work with the best, this is where you belong.

About the Role

The Audiovisual Analyst I is an integral part of Latham’s Technology & Information Services team. This role will be responsible for operating and providing technical support for all audiovisual components and technology equipment in conference rooms and collaborative spaces, including projectors, LCDs, codecs, microphones, and control systems, while ensuring that all conference rooms are outfitted with appropriate audiovisual and technology components based on the size of the room and functionality requirements. This role will be located in our New York office. 

Responsibilities & Qualifications

Other key responsibilities include:

• Ensuring that all audiovisual and technology equipment, and collaboration applications in conference rooms are functioning and ready for use in advance of the start of scheduled meetings (e.g., computers, displays, printers, codecs, cameras, etc.)
• Providing consultative guidance and support to help requestors and clients identify the space that will provide the best-possible technology and collaboration experience for each respective event
• Performing daily checks of the conference rooms to ensure that all equipment is working properly, and coordinating with audiovisual technology vendors and/or other members of the Technology team when repairs or maintenance of conference room equipment is needed
• Scheduling and supervising vendors for maintenance of conference center technology equipment
• Operating conference room equipment when necessary (e.g., starting videoconference calls, digital recording, setting camera positions, performing live switching during videoconferences, transitioning between presentations, etc.)
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains 

We’d love to hear from you if you:

• Possess advanced knowledge of the various technologies, techniques, and equipment used for high-quality videoconferencing, audioconferencing, projecting, and other meeting support technologies (e.g., control systems, video systems, audioconference phones, microphones, projectors, speakers)
• Demonstrate strong analytical skills to troubleshoot various symptoms, diagnose issues, and test, recommend, and implement solutions to technology problems
• Exhibit the ability to provide high-level consultative customer service through strong communication skills, both written and verbal, and through demonstration or presentation

And have:

• A high school diploma or equivalent
• A bachelor’s degree or equivalent in Computer Science, Audiovisual, or Information Systems, preferably
• Certifications from audiovisual (AV) manufacturers or integrators (e.g., Extron or Crestron) and industry organizations (e.g., Audiovisual and Integrated Experience Association, Certified Technology Specialist)
• A minimum of three (3) years of technology support experience with PC hardware/software
• Advanced knowledge of audiovisual equipment, including video codecs, projectors, microphones, and cameras
• Experience with videoconferencing platforms, including Cisco, Zoom, Teams, etc.

Benefits & Additional Information

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional development programs
• Employee discounts
• Affinity groups, networks, and coalitions for lawyers and staff

Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.

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