Automotive Call Center Representative

sonsautogroup· KIA - NEW - SALES
📍 McDonough, Georgia, United StatesFull Time

About this role

Automotive BDC Associate


SONS Auto Group is looking for an Internet Sales Associate for our busy call center. We treat each customer's needs with concern and have a loyal customer base. 

SONS Auto Group has achieved tremendous growth over the past few years. If you are ready to make a positive change in your life and want to be considered for this exciting position, apply immediately! All applications will be kept in strict confidence.

 


What We Offer:


  • Employee & Family purchase program
  • Medical and Dental Insurance
  • 401(k)
  • Paid Vacation
  • A fair and safe family-run business environment

 


Responsibilities:


  • Answer customer calls and establish follows-up with service appointments
  • Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
  • Provide customers with initial product information & direct them to the appropriate dealership resources
  • Present initial financing options based on customer needs
  • Follow up with leads that are not ready to make an appointment or no-show
  • Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
  • Utilize CRM tracking system daily


 

Qualifications:


  • At least one previous role based in strong customer service experience
  • Team player attitude
  • Prompt and courteous
  • Enthusiastic personality
  • Must have strong computer skills
  • Willing to submit to a pre-employment background check & drug screen






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Frequently Asked Questions

Is the salary disclosed for the Automotive Call Center Representative position at sonsautogroup?
The salary for this Automotive Call Center Representative role at sonsautogroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Automotive Call Center Representative position at sonsautogroup located?
This Automotive Call Center Representative role at sonsautogroup is based in McDonough, Georgia, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Automotive Call Center Representative role at sonsautogroup full-time or part-time?
This is listed as a Full Time position. It is posted as a Automotive Call Center Representative role in the KIA - NEW - SALES department at sonsautogroup.
Which team or department does the Automotive Call Center Representative at sonsautogroup belong to?
This Automotive Call Center Representative position is part of the KIA - NEW - SALES department at sonsautogroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Automotive Call Center Representative position at sonsautogroup?
Click the "Apply Now" button on this page. You will be redirected to sonsautogroup's official application portal hosted on bamboohr where you can submit your application directly.
When was the Automotive Call Center Representative job at sonsautogroup posted?
This Automotive Call Center Representative position at sonsautogroup was posted on Oct 24, 2025. Apply as soon as possible — early applications are often reviewed first.