Sales Enablement Leader
caseware
AWS - Incident Handler
caseware· Platform Engineering
About this role
Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles!
We are seeking a proactive, calm-under-pressure Incident Commander to manage incident response within our SaaS operations. In this role, you’ll serve as the authoritative voice during incidents, steering resolution while ensuring effective communication across teams, driving resolution, performing root cause analysis (RCA), and ensuring clear post-incident documentation for both internal teams and customers.
📍 Location: This is a fully remote position located in Colombia.
Contact
Maira Russo - Senior Talent Acquisition Partner
Frequently Asked Questions
Is the salary disclosed for the AWS - Incident Handler position at caseware?
The salary for this AWS - Incident Handler role at caseware is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the AWS - Incident Handler position at caseware located?
This AWS - Incident Handler role at caseware is based in Bogotá, Colombia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the AWS - Incident Handler role at caseware full-time or part-time?
This is listed as a Full Time Permanent position. It is posted as a AWS - Incident Handler role in the Platform Engineering department at caseware.
Which team or department does the AWS - Incident Handler at caseware belong to?
This AWS - Incident Handler position is part of the Platform Engineering department at caseware. See the full job description for more information about the team structure and responsibilities.
How do I apply for the AWS - Incident Handler position at caseware?
Click the "Apply Now" button on this page. You will be redirected to caseware's official application portal hosted on lever where you can submit your application directly.
When was the AWS - Incident Handler job at caseware posted?
This AWS - Incident Handler position at caseware was posted on Aug 25, 2026. Apply as soon as possible — early applications are often reviewed first.
AWS - Incident Handler
caseware
You'll be redirected to caseware's official application page on Lever.