IT Support Engineer (MacOS)
devsavant
Axway MFT / Secure Transport Support Engineer
Unison Group· Noresh
About this role
Location : Malaysia
Role Summary
We are seeking an experienced Axway MFT / Secure Transport Support Engineer to support enterprise file transfer platforms and critical business integrations. The ideal candidate should possess strong expertise in Axway Managed File Transfer (MFT), Axway Secure Transport, production support, troubleshooting, and secure partner connectivity management.
The role involves supporting business-critical file transfers, managing incidents, coordinating with infrastructure teams, and ensuring high platform availability.
Key Responsibilities
Axway Administration & Support
- Administer and support Axway MFT and Secure Transport environments.
- Configure secure file transfer processes and workflows.
- Manage partner onboarding and connectivity setup.
- Support certificate installation, renewal, and management.
- Configure and maintain SFTP, FTPS, HTTPS, and AS2 integrations.
Production Support
- Provide L2/L3 production support.
- Monitor file transfer activities and troubleshoot failures.
- Resolve incidents within SLA timelines.
- Perform Root Cause Analysis (RCA).
- Support change and release management activities.
Integration & Connectivity
- Coordinate with internal and external partners.
- Troubleshoot network and connectivity issues.
- Work with firewall and security teams.
- Validate file transfer connectivity and communication channels.
Monitoring & Automation
- Monitor system health and transfer performance.
- Create automation scripts for operational activities.
- Support batch scheduling and monitoring processes.
Documentation & Compliance
- Maintain operational documentation.
- Prepare support runbooks and SOPs.
- Ensure compliance with security and audit requirements.
Mandatory Skills
File Transfer Technologies
- Axway Managed File Transfer (MFT)
- Axway Secure Transport
- SFTP
- FTPS
- HTTPS
- AS2
Production Support
- L2/L3 Support
- Incident Management
- Problem Management
- RCA
- Change Management
Operating Systems
- Unix/Linux
Networking
- Firewall Connectivity
- SSL/TLS Certificates
- Secure Communication Protocols
Nice-to-Have Skills
Application Servers
- Oracle WebLogic
- JBoss
Web Servers
- Apache HTTP Server
Database
- Oracle PL/SQL
- Procedures
- Views
- Indexes
- Performance Tuning
Scripting
- Shell Scripting
Monitoring & Scheduling
- Control-M
- Splunk
Frequently Asked Questions
Is the salary disclosed for the Axway MFT / Secure Transport Support Engineer position at Unison Group?
The salary for this Axway MFT / Secure Transport Support Engineer role at Unison Group is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Axway MFT / Secure Transport Support Engineer position at Unison Group located?
This Axway MFT / Secure Transport Support Engineer role at Unison Group is based in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Axway MFT / Secure Transport Support Engineer role at Unison Group full-time or part-time?
This is listed as a Full time position. It is posted as a Axway MFT / Secure Transport Support Engineer role in the Noresh department at Unison Group.
Which team or department does the Axway MFT / Secure Transport Support Engineer at Unison Group belong to?
This Axway MFT / Secure Transport Support Engineer position is part of the Noresh department at Unison Group. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Axway MFT / Secure Transport Support Engineer position at Unison Group?
Click the "Apply Now" button on this page. You will be redirected to Unison Group's official application portal hosted on workable where you can submit your application directly.
When was the Axway MFT / Secure Transport Support Engineer job at Unison Group posted?
This Axway MFT / Secure Transport Support Engineer position at Unison Group was posted on Jun 19, 2026. Apply as soon as possible — early applications are often reviewed first.
Axway MFT / Secure Transport Support Engineer
Unison Group
You'll be redirected to Unison Group's official application page on workable.