Senior Corporate Talent Acquisition Partner
Datamark, Inc.
Back Office Manager
Datamark, Inc.· Chennai
About this role
Back Office Manager
Job Overview: We are looking for a highly skilled and motivated Back Office Manager to lead our back office operations (Logistics). In this pivotal role, you will be responsible for overseeing the daily functions of our back office team, ensuring efficient processes and high-quality service delivery to our clients. You will manage staff performance, implement operational improvements, and maintain compliance with company policies and client requirements.
Key Responsibilities:
- Oversee and manage the daily operations of the back office team, ensuring adherence to processes and quality standards.
- Looking for candidates with strong expertise in Logistics operations, preferably with prior experience in the BPO industry.
- Provide leadership and guidance to back office associates, including training, development, and performance evaluations.
- Develop and implement effective strategies to drive operational efficiency and improve service delivery.
- Manage client relationships and ensure client satisfaction through effective communication and issue resolution.
- Monitor and report on key performance indicators (KPIs) related to back office operations.
- Identify opportunities for process improvement and recommend solutions to enhance overall efficiency.
- Collaborate with other departments to ensure seamless workflow and coordination between teams.
- Ensure compliance with all relevant regulations, policies, and procedures.
Qualifications:
- Bachelor's degree in Business Administration, Management, or a related field.
- Minimum 5 years of experience in back office management (Logistics) or a similar role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and relevant software applications.
- Strong analytical and problem-solving abilities.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
- Experience in process improvement methodologies is a plus.
PF, Gratuity, Mediclaim, PLI
Frequently Asked Questions
Is the salary disclosed for the Back Office Manager position at Datamark, Inc.?
The salary for this Back Office Manager role at Datamark, Inc. is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Back Office Manager position at Datamark, Inc. located?
This Back Office Manager role at Datamark, Inc. is based in Chennai, Tamil Nadu, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Back Office Manager role at Datamark, Inc. full-time or part-time?
This is listed as a Full time position. It is posted as a Back Office Manager role in the Chennai department at Datamark, Inc..
Which team or department does the Back Office Manager at Datamark, Inc. belong to?
This Back Office Manager position is part of the Chennai department at Datamark, Inc.. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Back Office Manager position at Datamark, Inc.?
Click the "Apply Now" button on this page. You will be redirected to Datamark, Inc.'s official application portal hosted on workable where you can submit your application directly.
When was the Back Office Manager job at Datamark, Inc. posted?
This Back Office Manager position at Datamark, Inc. was posted on Jun 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Back Office Manager
Datamark, Inc.
You'll be redirected to Datamark, Inc.'s official application page on workable.