About this role

Company Description

Hotel that makes every moment matter

The centrally-located Novotel Makassar Grand Shayla provides everything the discerning traveller looks for in a hotel. After a day's work in the business centre, or sightseeing around town, reap the benefits of a massage or a dip in the outdoor pool. With 4-star service and first-rate amenities, we have all your needs covered at Novotel.

Job Description

  • Supervise banquet operations before, during, and after events
  • Lead, brief, coach, and motivate the banquet team
  • Ensure seamless execution of meetings, weddings, conferences, and social events
  • Coordinate event setups, room layouts, table arrangements, equipment, and service requirements
  • Ensure all events are delivered in line with NovotelΒ service standards
  • Coordinate closely with Culinary, Events, Stewarding, and other hotel departments
  • Monitor food and beverage service, presentation, timing, and quality
  • Welcome guests and respond promptly to requests, concerns, and special requirements
  • Conduct pre-event briefings and communicate event details, VIP requirements, and special arrangements
  • Monitor team grooming, service etiquette, cleanliness, and professional standards
  • Coach and develop team members through on-the-job training and constructive feedback
  • Monitor banquet equipment and inventory and report shortages, damages, or maintenance requirements
  • Ensure compliance with food safety, hygiene, health, and safety standards

Qualifications

  • Diploma or degree in Hospitality Management, Hotel Management, or a related field
  • Minimum 2–3 years of supervisory experience in banquet operations, preferably within a 5 star hotel
  • Strong knowledge of banquet service, event operations, and food and beverage standards
  • Proven ability to lead, coach, and motivate a diverse team
  • Excellent communication, interpersonal, and organizational skills
  • Strong guest service orientation with a keen eye for detail
  • Ability to manage multiple events and priorities in a fast-paced environment
  • Good knowledge of food safety, hygiene, and health and safety standards

Additional Information

Frequently Asked Questions

Is the salary disclosed for the Banquet Supervisor position at accorhotel?
The salary for this Banquet Supervisor role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Banquet Supervisor position at accorhotel located?
This Banquet Supervisor role at accorhotel is based in id, Makassar, Makassar, South Sulawesi, Indonesia, South Sulawesi. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Banquet Supervisor role at accorhotel full-time or part-time?
This is listed as a Contract position. It is posted as a Banquet Supervisor role at accorhotel.
How do I apply for the Banquet Supervisor position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Banquet Supervisor job at accorhotel posted?
This Banquet Supervisor position at accorhotel was posted on Aug 28, 2026. Apply as soon as possible β€” early applications are often reviewed first.
Banquet Supervisor
accorhotel
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