Bartender - HRC London LTD

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

The Bartender is the stepping stone…..the first area of service for the guests before arriving at their tables.  It is essential to provide the guests with a positive experience before they step out of the bar.  As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart). 

Basic functions of the Bartender include:

• Making drinks to spec recipe

• Demonstrating responsible alcohol service

• Serving food

• Handling cash & other forms of payment

• Making proficient sales transactions - using a point-of-sale system

• Properly checking I.D.s – in line with EU/UK mandatory licencing laws (and Challenge 25)

• Maintaining proper cash drawer balances

• Directing guests to areas/restrooms

• Demonstrating impeccable product knowledge

• Suggestive selling - using proven techniques 

• Maintaining a clean and organized bar area

• Maintaining proper product pars – through bar pulls & inventories

• Stocking liquor, beer, wine and glassware throughout the shift

• Properly labeling, dating, covering and refrigerating prepped items for the bar

• Maintaining a proper 3-compartment sink – properly sanitizing equipment, utensils, and glassware

• Performing opening, closing & side duties – setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc

• Answering questions - accurately and politely

• Creating memorable experiences

• Entertaining guests to create “Raving Fans”

Job Requirements include:

• Performing duties which require bending, reaching, lifting  & standing for long periods of time

• Maintaining a well-groomed appearance (“having a plan”)

• Following all uniform guidelines

• Practicing all safety & sanitation standards

• Recycling products, where possible

• Remaining calm in a hectic, fast-paced atmosphere

• Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency

• Displaying a positive and outwardly friendly attitude toward guests

• Maintaining HRC’s 5 core Values and Mission Statement