Do you love to solve problems and create solutions?
The Brick is actively seeking to expand our service team. As a Customer Service Associate, you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!
Responsibilities
Respond to customer inquiries and offer solutions in a courteous and professional manner
Follow up with customers to identify and support their needs
Promote customer loyalty by providing exceptional customer support
Review and follow up on order reports on a daily basis
Other duties as assigned
Qualifications
Strong customer service focus
Team oriented
High school diploma or equivalent
Exceptional communication skills, both written and verbal
Proven ability to multitask and maintain organization
Proficiency with computers and Microsoft Office programs
Flexibility to work all shifts, including evenings and weekends, as required
Why The Brick?
Competitive remuneration package that will commensurate with experience
Career progression potential with plenty of access to ongoing personal and professional development
Employee discounts
A dynamic environment to showcase your leadership talents.
Apply now
The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to hrhires@thebrick.com
Frequently Asked Questions
What is the salary for the BC - Part-Time Retail Customer Service Representative role at thebrick?
The listed salary for this BC - Part-Time Retail Customer Service Representative position at thebrick is CAD 18+/yr. This is an PART TIME role.
Where is the BC - Part-Time Retail Customer Service Representative position at thebrick located?
This BC - Part-Time Retail Customer Service Representative role at thebrick is based in Nanaimo, BC, CA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the BC - Part-Time Retail Customer Service Representative role at thebrick full-time or part-time?
This is listed as a PART TIME position. It is posted as a BC - Part-Time Retail Customer Service Representative role in the Customer Service/Support department at thebrick.
Which team or department does the BC - Part-Time Retail Customer Service Representative at thebrick belong to?
This BC - Part-Time Retail Customer Service Representative position is part of the Customer Service/Support department at thebrick. See the full job description for more information about the team structure and responsibilities.
How do I apply for the BC - Part-Time Retail Customer Service Representative position at thebrick?
Click the "Apply Now" button on this page. You will be redirected to thebrick's official application portal hosted on icims where you can submit your application directly.
When was the BC - Part-Time Retail Customer Service Representative job at thebrick posted?
This BC - Part-Time Retail Customer Service Representative position at thebrick was posted on Jun 1, 2026. Apply as soon as possible — early applications are often reviewed first.
