BDC Manager

group1auto· Management
Apply Now ↗
📍 Arlington, TX, USFULL TIME

About this role

About Us

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees. At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.

Overview

 

BMW of Arlington is seeking an experienced and driven BDC Manager to lead our Business Development Center and help drive continued growth in sales and customer engagement.

This is an opportunity for a proven automotive professional who excels at developing people, creating processes, and maximizing appointment-setting performance. The ideal candidate is a strong leader who understands how to convert internet, phone, and digital leads into showroom traffic while delivering an outstanding customer experience.

 

 

Responsibilities

 

 
  • Manage the daily operations of the dealership's Business Development Center
  • Recruit, train, coach, and motivate BDC representatives
  • Monitor inbound and outbound call performance
  • Ensure timely follow-up on internet, phone, and digital leads
  • Drive appointment-setting and appointment-show rates
  • Track KPIs and implement strategies to improve performance
  • Work closely with sales management to maximize lead conversion
  • Maintain high levels of customer satisfaction and professionalism
  • Develop and enforce BDC best practices and processes

 

Qualifications

  • Previous Automotive BDC Manager experience required
  • Proven success leading a dealership BDC team
  • Strong understanding of CRM platforms and lead management processes
  • Experience with internet sales, digital retailing, and customer follow-up strategies
  • Excellent leadership, communication, and organizational skills
  • Ability to analyze reports and drive performance through accountability
  • Professional references required

What We Offer

  • Competitive compensation plan
  • Health, dental, and vision benefits
  • Paid time off
  • Career growth opportunities within a premier automotive organization
  • Supportive, team-oriented culture
  • Manufacturer-backed luxury brand environment

 

 

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.

Frequently Asked Questions

Is the salary disclosed for the BDC Manager position at group1auto?
The salary for this BDC Manager role at group1auto is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the BDC Manager position at group1auto located?
This BDC Manager role at group1auto is based in Arlington, TX, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the BDC Manager role at group1auto full-time or part-time?
This is listed as a FULL TIME position. It is posted as a BDC Manager role in the Management department at group1auto.
Which team or department does the BDC Manager at group1auto belong to?
This BDC Manager position is part of the Management department at group1auto. See the full job description for more information about the team structure and responsibilities.
How do I apply for the BDC Manager position at group1auto?
Click the "Apply Now" button on this page. You will be redirected to group1auto's official application portal hosted on icims where you can submit your application directly.
When was the BDC Manager job at group1auto posted?
This BDC Manager position at group1auto was posted on Sep 2, 2026. Apply as soon as possible — early applications are often reviewed first.
BDC Manager
group1auto
Apply for this role ↗

You'll be redirected to group1auto's official application page on icims.