Bell Services

Company Description

Pay Rate: $16/hour - If you're looking for a more flexible way to get paid, we have DailyPay available.

Westgate Vacation Villas & Town Center Resort offers you an incredible opportunity to meet and share stories with guests from around the world who come to experience Central Florida’s world-famous theme parks and attractions. Enjoy the excitement and surroundings of our world-class resort, featuring award-winning attractions and restaurants. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

Our Bell Services team keeps the resort running smoothly during our busiest guest‑interaction hours. If you enjoy an energetic environment, love helping guests settle in, and take pride in delivering warm, memorable service, this shift is ideal. You will demonstrate Westgate’s core values of Passion, Integrity, and Work Ethic in every interaction with guests and team members.

Bell Services provides warm, attentive service to guests by assisting with luggage, valet, and orientation to resort amenities. This role blends guest-facing hospitality with logistical support, ensuring smooth arrivals, departures, and overall on-property experiences.

As a Bell Services, you will:

• Greet guests and owners using established service standards
• Escort guests to rooms, assist with luggage, and explain room features and amenities
• Load items onto bell carts with care and respect for guest belongings
• Provide transportation across the property using golf carts, vans, or other resort vehicles
• Stage, clean, and inspect luggage carts and vehicles to ensure cleanliness and readiness
• Support the Front Office team with transportation, room tours, and guest services
• Deliver and pick up items such as mail, packages, amenity baskets, and room keys
• Assist guests with directions, local recommendations, and transportation arrangements
• Maintain accountability for vehicles and report any damage or issues promptly
• Park and retrieve guest vehicles in accordance with valet policies and procedures
• Remain attentive and ready to assist guests and team members at all times
• Perform other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What you will bring:

• Must be 21+ with a valid Florida driver’s license and clean driving record
• Availability for Late PM-Overnight shifts, including weekends and holidays
• Strong communication and guest‑service skills
• Self-motivated with the ability to anticipate guest needs
• Ability to lift up to 50 lbs. and work outdoors in all weather
• A calm, friendly demeanor when resolving guest concerns
• Ability to lift and carry luggage and perform physical tasks
• Flexibility to work varied shifts, including weekends and holidays
• Ability to operate golf carts and up to a 15‑passenger van safely
• Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
• Required to pass a background check, drug test, and prove eligibility to work in the United States.

Additional Information

Why Westgate?  

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

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