Benefits Administrator

bbinsurance· 001 Brown & Brown, Inc
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📍 St. Petersburg, FL, USAFull time
Full timeHybrid Working001 Brown & Brown, Inc

About this role

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking Benefits Administrator to join our growing team in St. Petersburg, Tampa, Naples, and Ft. Myers, FL!

  

The Benefit Administrator is responsible for delivering responsive, accurate, and personalized service to clients and their employees. This role supports day-to-day benefit administration, open enrollment, compliance coordination, internal process management, and team collaboration. The ideal candidate is detail-oriented, proactive, and committed to providing a high-quality experience for both clients and internal teams.

  

How You Will Contribute:  

  • Serve as the primary contact for routine client and member service needs, including ID cards, claims issues, eligibility inquiries, and general benefit questions.
  • Respond to hotline and email requests promptly and professionally, ensuring client and member satisfaction.
  • Document all interactions thoroughly within internal systems.
  • Maintain accurate and up-to-date client records within the BAM system.
  • Monitor internal workflows and ensure tasks are completed in a timely and compliant manner.
  • Peer review marketing proposals and provide constructive feedback to the Marketing Analyst.
  • Update AMS with fee agreements and coordinate invoicing when applicable.
  • Prepare and distribute benefit summaries, enrollment guides, and other client-specific communication materials.
  • Create Open Enrollment and new hire benefit guides tailored to client plans.
  • Support and attend employee education sessions (virtual or in-person), including Q&A and general benefit support.
  • Coordinate with vendors and carriers to ensure open enrollment activities are completed on time.
  • Respond to employee questions and requests, escalating as needed.
  • Distribute templated compliance communications for requirements such as PCORI, ACA filings, Medicare Part D, Wrap Documents, and Section 125 plans.
  • Request and track Certificates of Coverage from carriers.
  • Update plan information and rates with COBRA vendors.
  • Maintain the Wrangle dashboard to support Schedule A and 5500 filing timelines.
  • Work cross-functionally with Marketing Analysts, Account Executives, and other internal teams to support strategic client objectives.
  • Provide updates on service issues, assist with marketing or implementation needs, and contribute to a consistent, high-quality client experience.
  • Proactively communicate internal updates and ensure visibility into client status across teams.
  • Perform other duties as assigned.

Licenses & Certifications:  

  • Professional designation (preferred)

  • Florida Life & Health Insurance license (2-15)

  • Valid driver’s license

Skills & Experience to be Successful: 

  • Minimum of high school diploma or general education degree (GED)
  • 1-2 years of experience in account management, client services, or a related field.·      
  • Proficient with MS Office Suite and Excel
  • Organizational, verbal, and written communication skills.
  • Ability to maintain a high level of confidentiality.
  • Willingness to travel
  • Associate’s or Bachelor’s in a business or financial related discipline (preferred)
  • Minimum typing speed of 40 to 50 words per minute (preferred)
  • Agency Management System knowledge (preferred)

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.


Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. 

Frequently Asked Questions

Is the salary disclosed for the Benefits Administrator position at bbinsurance?
The salary for this Benefits Administrator role at bbinsurance is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Benefits Administrator position at bbinsurance located?
This Benefits Administrator role at bbinsurance is based in St. Petersburg, FL, USA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Benefits Administrator role at bbinsurance full-time or part-time?
This is listed as a Full time position. It is posted as a Benefits Administrator role in the 001 Brown & Brown, Inc department at bbinsurance.
Which team or department does the Benefits Administrator at bbinsurance belong to?
This Benefits Administrator position is part of the 001 Brown & Brown, Inc department at bbinsurance. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Benefits Administrator position at bbinsurance?
Click the "Apply Now" button on this page. You will be redirected to bbinsurance's official application portal hosted on workday where you can submit your application directly.
When was the Benefits Administrator job at bbinsurance posted?
This Benefits Administrator position at bbinsurance was posted on Aug 6, 2026. Apply as soon as possible — early applications are often reviewed first.
Benefits Administrator
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