Bilingual Customer Care Representative (ENG & FR)
eqbank· Customer Care
About this role
Reporting to the Manager, Customer Contact Centre, the Bilingual Customer Care Representative will interact directly with customers, understand their needs, troubleshoot issues, answer product and banking inquiries, resolve issues, perform proactive account maintenance all while delivering a seamless customer experience across all channels of communication. An integral member of the Digital Banking team, this individual will collaborate daily with Digital Operations, IT Operations, and Global Security & Marketing teams.
Frequently Asked Questions
Is the salary disclosed for the Bilingual Customer Care Representative (ENG & FR) position at eqbank?
The salary for this Bilingual Customer Care Representative (ENG & FR) role at eqbank is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Bilingual Customer Care Representative (ENG & FR) job at eqbank remote?
Yes, this Bilingual Customer Care Representative (ENG & FR) position at eqbank is remote, with team members based in Remote. You can work from home or anywhere in the supported regions.
Is the Bilingual Customer Care Representative (ENG & FR) role at eqbank full-time or part-time?
This is listed as a Full Time position. It is posted as a Bilingual Customer Care Representative (ENG & FR) role in the Customer Care department at eqbank.
Which team or department does the Bilingual Customer Care Representative (ENG & FR) at eqbank belong to?
This Bilingual Customer Care Representative (ENG & FR) position is part of the Customer Care department at eqbank. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Bilingual Customer Care Representative (ENG & FR) position at eqbank?
Click the "Apply Now" button on this page. You will be redirected to eqbank's official application portal hosted on lever where you can submit your application directly.
When was the Bilingual Customer Care Representative (ENG & FR) job at eqbank posted?
This Bilingual Customer Care Representative (ENG & FR) position at eqbank was posted on Jun 25, 2026. Apply as soon as possible — early applications are often reviewed first.
Bilingual Customer Care Representative (ENG & FR)
eqbank
You'll be redirected to eqbank's official application page on Lever.