Billing Clerk (THL)

Overview

At Xpress Global Systems (XGS), we are Delivering a World of Difference, One Truck Load at a Time. We are looking for hardworking, intelligent people with a relentless dedication to safety, quality, and customer service.

The XGS 2nd shift Billing Clerk is an entry-level position. They have the primary responsibility to provide administrative and customer service support to Billing Operations. Respond to internal and external customer inquiries; assist will call customers; prepare operations reports and perform systems data entry.

Responsibilities

What the Billing Clerk will be doing...

• Shift: 4PM-1AM
• Provide administrative support to Billing Operations. Perform clerical functions including answering phones, making copies, data entry and general correspondence
• Respond to external and internal customer questions and requests
• Interface with customers via telephone, e-mail and in person
• Perform data entry and prepare standard reports
• Preferred 50WPM
• Other duties as assigned

Qualifications

What XGS is looking for in their ideal candidate...

• Must have excellent oral and written communication skills
• High School Diploma or GED equivalent required
• Must have proven ability to multi-task
• One year of customer service experience on a queue line preferred
• One year of office experience preferred
• AS400 experience preferred.

What XGS is looking for in their ideal candidate...

• 1 year Clerical Experience, preferably in the transportation industry
• AS400 experience preferred
• Dispatching experience preferred
• Strong professional interpersonal and communication skills
• Microsoft office experience required