Boutique Sales Associate

Company Description

The present and future of Audemars Piguet are built on the invaluable contributions of all our talents. Inspired by the wealth of our past, we are excited about the endless possibilities that our future holds. Together, we are resolutely forward-thinking and strive for excellence in all areas of our business.

If this journey inspires you, come chart your own path within our family and let’s continue creating the extraordinary. Together, let's write the next chapter of your career!

Job Description

As a Boutique Sales Associate, you will play a key role in the success of the boutique. You will be responsible for delivering an exceptional customer experience, both pre- and post-sale, while actively promoting our products and brand. Additionally, you will contribute to the boutique’s success by efficiently executing assigned tasks within given time frames and meeting set objectives, reporting to the Boutique Manager.

RESPONSIBILITIES

• Serve as a brand ambassador to promote and sell Audemars Piguet products while delivering an elevated luxury experience.
• Provide exceptional customer service including client care visits, repair conversion sales, and support for both new and existing clients.
• Upload, maintain, and accurately manage client information in the CRM system to support relationship building and sales planning.
• Participate in marketing events and boutique activities, offering operational and administrative support as needed.
• Utilize the ERP system to support daily operations, product management, and transaction accuracy.
• Collect CRM insights and follow structured selling plans to identify and create new sales opportunities.
• Provide daily administrative and operational support to ensure smooth boutique functioning and successful execution of marketing initiatives.
• Manage client relationships and boutique standards by maintaining product knowledge, monitoring inventory, and ensuring the boutique environment aligns with AP brand standards.

Qualifications

• 3–5 years of experience in luxury retail, hospitality, or client‑facing roles.
• Strong clienteling skills with the ability to build long‑term relationships and deliver a high‑touch experience.
• Proficiency with CRM platforms and comfort working with ERP or retail systems.
• Excellent communication and interpersonal skills, with a polished and professional presence.
• Strong organizational skills and attention to detail in managing client data, follow‑ups, and boutique operations.
• Ability to work collaboratively as a team player in a fast‑paced, service‑driven environment.
• Passion for luxury products, craftsmanship, and storytelling.Flexibility to support boutique needs, including events, weekends, and peak retail periods.

Additional Information

Audemars Piguet offers a competitive and comprehensive compensation and benefits package. The salary range for this position is $33.00 - $43.00 per hour. This role is eligible for bonus. Salary will be based on relevant skills and experience.

Audemars Piguet is an equal opportunity and affirmative action employer. Audemars Piguet hires without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

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