Brand Ambassador

operationscareers· Field Operations
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📍 Washington DC

About this role

Company Overview

At Veo, our mission is to end car dependency by making clean transportation accessible to all. A leading shared micromobility provider in North America, Veo provides millions of bike and scooter rides annually in over 60 cities and universities from Los Angeles to New York City.

Veo offers the most diverse and accessible vehicle fleet in the country built to expand who can ride and what trips are possible. We design and manufacture our vehicles, hardware, and software systems in-house and operate our local markets directly to ensure safe and reliable service. As the first profitable micromobility company in North America, Veo is built for long-term growth and partnership with cities.

Veo has been recognized as one of Fast Company’s Most Innovative Companies and a Top GreenTech Company by TIME. As we continue to scale, we are looking for exceptionally talented individuals who are excited to help shape the next era of micromobility.

Shift:

  • Wednesday-Sunday - 10:00 AM - 6:00 PM or 11:00 PM - 7:00 AM

 Flexibility to start shift in the field and not commute to the warehouse in Alexandria, VA

Job Summary:

As Veo's Brand Ambassador, you will serve as an on-the-ground presence in the Georgetown, National Mall, and Wharf service areas, ensuring vehicle availability, customer experience, and brand visibility throughout your shift. This role blends technician work with community engagement - you'll keep vehicles compliant and customer-ready, keep sidewalks clear, and serve as a visble, approachable representative of the Veo brand. Your impact will be measured by vehicle availability, sidewalk compliance, and the quality of the customer experience in your service areas. 

Responsibilities and Duties:

  • Sidewalk Management: Ensure sidewalks are clear and free from improperly parked vehicles.
  •  Vehicle Compliance: Relocate vehicles to designated bike racks or approved parking areas.
  •  Quality Control: Inspect, test, and prepare vehicles to ensure they are customer-ready.
  •  In-Field Repairs: Conduct basic in-field repairs using standard technician tools.
  •  Rebalancing: Redistribute vehicles within Georgetown and The Wharf to optimize availability.
  •  Documentation: Submit before/after photos of work completed and track touches for rebalances and
    repairs.
  •  Visibility & Safety: Wear a branded safety vest at all times, in compliance with the Employee Manual.
  •  Community Engagement: Serve as a visible representative of Veo — answer customer questions and
    provide directions when approached.
  •  Check-Ins: Complete daily Slack check-ins at key points in the shift (arrival in Georgetown, transfer to
    Wharf, end of shift).

Qualifications and Skills:

  • Experience performing basic scooter maintenance or field repairs (or willingness to be trained).
  • Comfortable working independently outdoors and on foot for extended periods.
  •  Strong communication and interpersonal skills; comfortable engaging with the public.
  •  Reliable and detail-oriented, with the ability to document work accurately (photos, touch tracking).
  •  Energetic, self-motivated, and passionate about sustainable, community-focused transportation.
  •  Ability to navigate city streets and public spaces confidently (on foot and by e-bike/scooter)

Benefits and Perks:

  • Opportunity to work in a fast-paced, early stage technology company
  • Veo credits
  • Flexible work hours
Below is the expected salary range for this position. The listed range is a good faith estimate, and exact compensation and total package may vary depending on market conditions and candidate qualifications.
Pay Range
$19—$19.50 USD

Frequently Asked Questions

Is the salary disclosed for the Brand Ambassador position at operationscareers?
The salary for this Brand Ambassador role at operationscareers is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Brand Ambassador position at operationscareers located?
This Brand Ambassador role at operationscareers is based in Washington DC. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Brand Ambassador at operationscareers belong to?
This Brand Ambassador position is part of the Field Operations department at operationscareers. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Brand Ambassador position at operationscareers?
Click the "Apply Now" button on this page. You will be redirected to operationscareers's official application portal hosted on greenhouse where you can submit your application directly.
When was the Brand Ambassador job at operationscareers posted?
This Brand Ambassador position at operationscareers was posted on Aug 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Brand Ambassador
operationscareers
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