Business Analyst

Who We Are

Point32Health is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, Point32Health builds on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone. Our culture revolves around being a community of care and having shared values that guide our behaviors and decisions. We’ve had a long-standing commitment to inclusion and equal healthcare access and outcomes, regardless of background; it’s at the core of who we are. We value the rich mix of backgrounds, perspectives, and experiences of all of our colleagues, which helps us to provide service with empathy and better understand and meet the needs of the communities where we serve, live, and work. 

We enjoy the important work we do every day in service to our members, partners, colleagues and communities. Learn more about who we are at Point32Health.

Job Summary

We are seeking a skilled Business Analyst to join our dynamic team. As a member of the Product Administration team within the Government Markets department, you will provide interdepartmental support overseeing routine deliverables independently for identifying and escalating issues appropriately. The ideal candidate possesses excellent analytical skills, strong business acumen, and the ability to collaborate effectively. Key responsibilities include:

• Ensure regulatory compliance and timeliness of submissions to state (both MA and RI), federal, and other regulatory bodies – scope includes over 1,000 submissions per year
• Serve as a subject matter expert for Regulatory Reporting processes and reporting inventory
• Actively collaborate with Government Markets leaders to ensure they are properly informed of regulatory submission activities and timelines as well as content quality and strategic implications
• Monitor, triage, escalate, and report on internal/external requests regarding sensitive member information and product materials
• Act as liaison with Business units to help research, triage and facilitate resolution of escalated issues
• Document internal Policies & Procedures and update/assemble member-facing materials

**This role follows a hybrid work schedule and requires in-office attendance on designated days. To support collaboration and team engagement, candidates must be based in the New England area and within a reasonable commuting distance of our office.**

Job Description

Key Responsibilities/Duties – what you will be doing (top five):

• Conduct detailed analyses of business processes and requirements.
• Translate business requirements into actionable specifications for technical teams.
• Develop and implement strategies to achieve business goals.
• Collaborate with stakeholders to understand their needs and gather requirements.
• Evaluate current business processes and systems to propose improvements.
• Perform data analysis to support decision-making processes.
• Create clear and concise documentation including business requirements, functional specifications, and test plans.
• Assist in project management activities such as planning, scheduling, and coordination.
• Conduct user acceptance testing and provide post-implementation support.
• Stay updated with industry trends and best practices in business analysis.
• Other duties as assigned

Qualifications – what you need to perform the job

Certification and Licensure

• N/A

Education

• Required (minimum): Bachelor’s degree in business administration, Finance, Computer Science, or related field.

Experience

• Required (minimum): 1-3 years of professional experience
• Preferred: 1-3 years of professional experience in business development 

Skill Requirements

• Proven experience as a Business Analyst or similar role.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels.
• Ability to prioritize and manage multiple tasks simultaneously.
• Experience with business analysis tools and methodologies.
• Familiarity with project management principles and practices.
• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
• Certification in Business Analysis (e.g., CBAP) is a plus.

Working Conditions and Additional Requirements (include special requirements, e.g., lifting, travel):

• Must be able to work under normal office conditions and work from home as required.
• Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.
• May be required to work additional hours beyond standard work schedule.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time.

Salary Range

$62,036.25 -$93,054.37

Compensation & Total Rewards Overview

The annual base salary range provided for this position represents a range of salaries for this role and similar roles across the organization.  The actual salary for this position will be determined by several factors, including the scope and complexity of the role; the skills, education, training, credentials, and experience of the candidate; as well as internal equity. As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company’s sole discretion, consistent with the law.

Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes:

• Medical, dental and vision coverage

• Retirement plans

• Paid time off

• Employer-paid life and disability insurance with additional buy-up coverage options

• Tuition program

• Well-being benefits

• Full suite of benefits to support career development, individual & family health, and financial health

For more details on our total rewards programs, visit https://www.point32health.org/careers/benefits/

We welcome all
All applicants are welcome and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Scam Alert: Point32Health has recently become aware of job posting scams where unauthorized individuals posing as Point32Health recruiters have placed job advertisements and reached out to potential candidates. These advertisements or individuals may ask the applicant to make a payment. Point32Health would never ask an applicant to make a payment related to a job application or job offer, or to pay for workplace equipment. If you have any concerns about the legitimacy of a job posting or recruiting contact, you may contact TA_operations@point32health.org