Business Analyst
ECS | Enterprise Change Specialists· Other IT
About this role
Job Summary
We are looking for an experienced Business Analyst with a strong background in the airline and travel industry to join our team in Hyderabad. The ideal candidate will be responsible for gathering and documenting business requirements from stakeholders, analyzing data, and proposing effective solutions to improve business processes. The role requires collaboration with cross-functional teams, including IT, sales, marketing, and operations, to ensure the successful implementation of solutions that enhance the B2B channel experience and overall operational efficiency.
Must Have Skillsets (Mandatory)
- Experience:
- Minimum of 4 years of experience as a Business Analyst, preferably in the airline or travel industry.
- Domain Knowledge:
- Strong understanding of the airline industry, B2B channel dynamics, airline distribution systems, travel agency operations, and revenue management.
- Technical Skills:
- Proficiency in data analysis tools and techniques (e.g., SQL, Excel, data visualization tools).
- Familiarity with airline reservation systems, global distribution systems (GDS) like Amadeus, Sabre, or Travelport, and other relevant software.
- Requirements Gathering:
- Ability to effectively gather, document, and translate business requirements from diverse stakeholders, including airlines and travel agencies.
- Communication Skills:
- Excellent written and verbal communication skills, with the ability to present complex concepts clearly and concisely.
Good to Have Skillsets (Optional)
- Analytical Skills:
- Strong analytical, problem-solving, and critical thinking skills, with attention to detail.
- Project Management:
- Experience with project management methodologies (Agile, Waterfall) and the ability to manage multiple initiatives simultaneously.
- Technical Knowledge:
- Familiarity with Departure Control Systems (DCS), Resource Management Systems (RMS), and self-service technologies.
- Experience in user acceptance testing (UAT) and providing ongoing support to end-users.
- Training and Documentation:
- Skills in developing training materials and documentation for end-users.
Qualifications and Experience
- Education:
- Bachelor’s degree in Business Administration, Management, Computer Science, or a related field.
- Experience:
- Minimum of 4-5 years of relevant experience in business analysis within the airline or travel industry.
- Proven experience in gathering and documenting business requirements, conducting data analysis, and proposing solutions.
- Collaboration Skills:
- Ability to collaborate effectively with cross-functional teams and stakeholders, facilitating effective communication between business and IT teams.
- Proactive Approach:
- A proactive and self-motivated attitude with a passion for continuous learning and professional development.
Frequently Asked Questions
Is the salary disclosed for the Business Analyst position at ECS | Enterprise Change Specialists?
The salary for this Business Analyst role at ECS | Enterprise Change Specialists is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Business Analyst position at ECS | Enterprise Change Specialists located?
This Business Analyst role at ECS | Enterprise Change Specialists is based in Hyderabad, Telangana, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Business Analyst role at ECS | Enterprise Change Specialists full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Business Analyst role in the Other IT department at ECS | Enterprise Change Specialists.
Which team or department does the Business Analyst at ECS | Enterprise Change Specialists belong to?
This Business Analyst position is part of the Other IT department at ECS | Enterprise Change Specialists. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Business Analyst position at ECS | Enterprise Change Specialists?
Click the "Apply Now" button on this page. You will be redirected to ECS | Enterprise Change Specialists's official application portal hosted on freshteam where you can submit your application directly.
When was the Business Analyst job at ECS | Enterprise Change Specialists posted?
This Business Analyst position at ECS | Enterprise Change Specialists was posted on Sep 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Business Analyst
ECS | Enterprise Change Specialists
You'll be redirected to ECS | Enterprise Change Specialists's official application page on freshteam.