1100 IT Business Analyst
ALTEN MÉXICO
Business Analyst
cgfag· IT-Services
About this role
Responsibilities
- Gather, analyze, and document business requirements from banks (user stories, use cases, functional specifications).
- Coordinate and collaborate with VRNW and banks to maintain and ensure the quality of FAQ content within the CMS.
- Work closely with the development team to implement requirements and integrate the FAQ bot.
- Analyze user behavior and feedback to continuously improve the user experience, response quality, and accuracy.
- Communicate with business and technical stakeholders and prepare project status reports.
- Support the planning, execution, and documentation of releases while ensuring compliance with regulatory requirements in the banking environment.
- Contribute to an agile project environment following Scrum methodologies.
Qualifications
- Proven experience as a Business Analyst or Requirements Engineer.
- Strong communication and analytical skills.
- Experience in stakeholder management.
- Knowledge of chatbots, conversational AI, or FAQ systems is an advantage.
- Experience in the banking or financial services sector is desirable.
- Experience working with agile methodologies, particularly Scrum.
- Fluent English and good German language skills.
Frequently Asked Questions
Is the salary disclosed for the Business Analyst position at cgfag?
The salary for this Business Analyst role at cgfag is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Business Analyst job at cgfag remote?
Yes, this Business Analyst position at cgfag is remote, with team members based in Remote. You can work from home or anywhere in the supported regions.
Is the Business Analyst role at cgfag full-time or part-time?
This is listed as a Full Time position. It is posted as a Business Analyst role in the IT-Services department at cgfag.
Which team or department does the Business Analyst at cgfag belong to?
This Business Analyst position is part of the IT-Services department at cgfag. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Business Analyst position at cgfag?
Click the "Apply Now" button on this page. You will be redirected to cgfag's official application portal hosted on bamboohr where you can submit your application directly.
When was the Business Analyst job at cgfag posted?
This Business Analyst position at cgfag was posted on Aug 25, 2026. Apply as soon as possible — early applications are often reviewed first.
Business Analyst
cgfag
You'll be redirected to cgfag's official application page on bamboohr.