Business Analyst - Retail Banking (Mid-Level)

TAWANTECHยท IT
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๐Ÿ“ Riyadh, Riyadh Province, Saudi ArabiaFull time

About this role

Job Summary

We are seeking a Mid-Level Business Analyst โ€“ Retail Banking to support business transformation initiatives by gathering and analyzing business requirements, documenting functional specifications, and collaborating with business and technology teams to deliver innovative retail banking solutions.

The ideal candidate will have hands-on experience in Retail Banking products, strong analytical skills, and the ability to translate business requirements into functional solutions while supporting system implementations and enhancements.

Key Responsibilities:

Business Analysis

  • Gather, analyze, and document business requirements from Retail Banking stakeholders.
  • Conduct interviews and workshops with business users to understand business needs.
  • Prepare Business Requirement Documents (BRD), Functional Requirement Documents (FRD), User Stories, and Process Flows.
  • Analyze existing business processes and recommend improvements.
  • Perform Gap Analysis between business requirements and existing systems.
  • Maintain requirements traceability throughout the project lifecycle.

Solution Delivery

  • Work closely with Product Owners, Solution Architects, Developers, QA teams, and Project Managers.
  • Support solution design discussions.
  • Participate in Functional Testing, System Integration Testing (SIT), and User Acceptance Testing (UAT).
  • Assist during production deployment and post-go-live support.
  • Validate delivered solutions against business requirements.

Retail Banking Domain

Support business initiatives related to Retail Banking products such as:

  • Current & Savings Accounts
  • Customer Onboarding
  • Digital Banking
  • Mobile Banking
  • Internet Banking
  • Debit & Credit Cards
  • Personal Loans
  • Consumer Finance
  • Payments & Transfers
  • Customer Information Management (CIF)

Stakeholder Management

  • Collaborate with business users and technical teams.
  • Clarify functional requirements for development teams.
  • Support project meetings and requirement review sessions.
  • Ensure business expectations are reflected in delivered solutions.

Required Qualifications

  • Bachelor's degree in Computer Science, Information Systems, Business Administration, Finance, or a related field.
  • 5+ years of Business Analysis experience.
  • Experience in Retail Banking projects.
  • Strong analytical and problem-solving skills.
  • Excellent communication and documentation skills.

Required Banking Experience

Experience in one or more of the following:

  • Retail Banking
  • Digital Banking
  • Cards
  • Customer Onboarding
  • Payments
  • Personal Loans
  • Deposits
  • Mobile Banking
  • Internet Banking

Technical Skills

Experience with:

  • BRD
  • FRD
  • User Stories
  • Process Mapping
  • BPMN / UML
  • Jira
  • Confluence
  • Microsoft Visio
  • SQL (Preferred)
  • REST APIs (Preferred)
  • Postman (Preferred)

Preferred Experience

Experience with one or more Core Banking platforms:

  • Temenos Transact (T24)
  • Finastra
  • Oracle Banking
  • Finacle
  • Other Digital Banking Platforms

Preferred Certifications

  • CBAP (Preferred)
  • PMI-PBA
  • Agile BA
  • Scrum Fundamentals

Frequently Asked Questions

Is the salary disclosed for the Business Analyst - Retail Banking (Mid-Level) position at TAWANTECH?
The salary for this Business Analyst - Retail Banking (Mid-Level) role at TAWANTECH is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Business Analyst - Retail Banking (Mid-Level) position at TAWANTECH located?
This Business Analyst - Retail Banking (Mid-Level) role at TAWANTECH is based in Riyadh, Riyadh Province, Saudi Arabia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Business Analyst - Retail Banking (Mid-Level) role at TAWANTECH full-time or part-time?
This is listed as a Full time position. It is posted as a Business Analyst - Retail Banking (Mid-Level) role in the IT department at TAWANTECH.
Which team or department does the Business Analyst - Retail Banking (Mid-Level) at TAWANTECH belong to?
This Business Analyst - Retail Banking (Mid-Level) position is part of the IT department at TAWANTECH. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Business Analyst - Retail Banking (Mid-Level) position at TAWANTECH?
Click the "Apply Now" button on this page. You will be redirected to TAWANTECH's official application portal hosted on workable where you can submit your application directly.
When was the Business Analyst - Retail Banking (Mid-Level) job at TAWANTECH posted?
This Business Analyst - Retail Banking (Mid-Level) position at TAWANTECH was posted on Jul 25, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Business Analyst - Retail Banking (Mid-Level)
TAWANTECH
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