Business Development Representative
About this role
Job Description
Zendesk is hiring! Zendesk builds software for better customer service. We enable millions of users around the world to interact more directly and openly with their customers.
Responsibilities:
- Generate new business opportunities to fuel the Zendesk AE pipeline.
- Work closely with Account Executives to develop targeted lists, call strategies, and messaging to drive opportunities for new business
- Conduct high level conversations with Senior Executives in target accounts
- Research and build new and existing accounts (i.e. adding contacts, sending regular emails and qualifying opportunities into the Account Executive/Account Manager’s pipeline)
- Achieve or exceed monthly quotas of qualified opportunities
- Past experience in high-volume outbound sales prospecting
- Ability to understand customer requirements and identify potential Zendesk solutions to fulfill requirements
- Proficient in English and Spanish
- Ability to multi-task, prioritize, and balance time effectively
- Excellent written skills and naturally articulate
- 1-2 Years of Sales Experience
- Bachelor’s degree
- Shown success in meeting monthly targets
Please note that anyone hired into this position must be physically located in and plan to work from Mexico City (CDMX) or Mexico State (Estado de Mexico).
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.
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