Business Services Consultant (816320)

Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

• Manage a caseload of participants and provide individualized career counseling, coaching, mentoring, and employment support services.
• Assess participant competencies, work history, educational attainment, skills, abilities, and employment readiness to identify barriers and develop solutions.
• Conduct regular one-on-one meetings to support job search activities, training participation, job retention, and career advancement.
• Create individualized employment plans with short-term and long-term career goals and connect participants to available services and resources.
• Assist participants with resume development, interview preparation, job search strategies, and labor market research.
• Facilitate customer access to workforce programs, education, training opportunities, and employment services while ensuring a positive customer experience.
• Build and maintain relationships with employers, industry partners, community organizations, and workforce stakeholders.
• Conduct employer outreach to identify hiring needs, generate job leads, and promote workforce services.
• Connect employers with qualified candidates and support recruitment, interviewing, and hiring activities to fill open positions.
• Plan, coordinate, and facilitate hiring events, job fairs, recruitment drives, on-site interviews, and employer information sessions.
• Attend and represent the organization at partner, networking, and community events to expand employer engagement opportunities.
• Host employer and partner events to promote workforce solutions and strengthen business relationships.
• Collaborate with internal teams to align participant goals with employer workforce needs and job placement opportunities.
• Maintain ongoing communication with participants and employers to monitor employment outcomes, retention, and satisfaction.
• Document participant progress, employer engagement activities, and service outcomes in required systems and databases.
• Develop and maintain detailed knowledge of local labor market trends and emerging workforce needs.

Qualifications

• Bachelor's Degree from an accredited university or college or 2 years work experience in business to business sales, marketing, customer service, staffing or recruiting
• Excellent verbal and written communication and interpersonal skills
• Demonstrated strong customer service skills. Strong presentation skills with public speaking or outside sales experience
• Familiarity with the communities being served, with knowledge and understanding of local needs and resources
• Demonstrated knowledge of labor market trends
• Friendly, professional demeanor
• Sales or staffing experience preferred
• Bi-lingual (English/Spanish) preferred
• Ability to work well in teams and independently
• Proficient in Microsoft Windows and Office (Word, Excel, PowerPoint)
• Ability to work well in teams and independently
• Valid Driver's License in good standing and proof of current automobile insurance required

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.