IT Infrastructure System Associate
Zain Cash Jordan
Full time
Business Support Systems Associate
Zain Cash Jordan· Zain Cash Engineering
About this role
The Business Support Systems Associate supports the development, maintenance, and monitoring of core financial systems and data platforms. The role involves assisting in database operations, system integrations, reporting, and daily operational support to ensure system stability, data accuracy, and business continuity.
Responsibilities
- Assist in managing and supporting core systems, including database operations and application services.
- Execute SQL queries and support data extraction, validation, and analysis tasks.
- Monitor system performance, troubleshoot issues, and escalate incidents when required.
- Support daily operational activities such as transaction monitoring and reporting.
- Participate in system releases, testing, and deployment activities.
- Support integrations with external systems and APIs (e.g., payment systems, reporting platforms).
- Collaborate with internal teams (IT, Operations, Finance, Marketing) to support business requirements.
- Document processes, procedures, and technical configurations.
- Assist in maintaining dashboards and reports for business and operational insights.
- Ensure compliance with security, data protection, and operational standards.
- Bachelor’s degree in computer science, Information Systems, or related field.
- 1-3 years of experience in business support systems, IT support, or related roles.
- Basic knowledge of SQL and relational databases (preferably Oracle).
- Understanding of system operations, APIs, and data flows.
- Familiarity with Linux/Unix operating systems and basic command-line usage.
- Eligible to work in Jordan.
Preferred Experience
- Exposure to financial systems, payment platforms, or telecom environments.
- Basic understanding of reporting tools or dashboards.
- Familiarity with monitoring tools or job schedulers (e.g., Jenkins).
Frequently Asked Questions
Is the salary disclosed for the Business Support Systems Associate position at Zain Cash Jordan?
The salary for this Business Support Systems Associate role at Zain Cash Jordan is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Business Support Systems Associate position at Zain Cash Jordan located?
This Business Support Systems Associate role at Zain Cash Jordan is based in Amman, Jordan. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Business Support Systems Associate role at Zain Cash Jordan full-time or part-time?
This is listed as a Full time position. It is posted as a Business Support Systems Associate role in the Zain Cash Engineering department at Zain Cash Jordan.
Which team or department does the Business Support Systems Associate at Zain Cash Jordan belong to?
This Business Support Systems Associate position is part of the Zain Cash Engineering department at Zain Cash Jordan. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Business Support Systems Associate position at Zain Cash Jordan?
Click the "Apply Now" button on this page. You will be redirected to Zain Cash Jordan's official application portal hosted on workable where you can submit your application directly.
When was the Business Support Systems Associate job at Zain Cash Jordan posted?
This Business Support Systems Associate position at Zain Cash Jordan was posted on Jun 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Business Support Systems Associate
Zain Cash Jordan
You'll be redirected to Zain Cash Jordan's official application page on workable.