Business Systems Analyst

Overview

Adastra is seeking a highly analytical Business Systems Analyst to bridge the gap between business needs and technology solutions. This role is responsible for gathering and translating requirements, analyzing data, and supporting the delivery of system enhancements and business initiatives.

The successful candidate will leverage SQL, Python, and data analysis skills to identify insights, improve processes, validate data quality, and support informed decision-making. Working closely with business stakeholders, developers, QA teams, and product owners, this individual will play a key role in delivering scalable solutions that drive operational efficiency and business value.

Primary Location: Toronto, ON

Work Model: Hybrid 3-Days Onsite

Employment Type: Permanent Full-Time

Vacancy Status: New

Compensation Range: $85,000 - $95,000 CAD

RESPONSIBILITIES

• Gather, document, and analyze business requirements from stakeholders across departments
• Translate business needs into functional specifications and user stories for development teams
• Write and optimize SQL queries to extract, analyze, and validate data across systems
• Use Python for data analysis, automation, and building scripts/tools to support business processes
• Perform data validation, reconciliation, and quality checks
• Create process flow diagrams, workflows, and system documentation
• Support UAT (User Acceptance Testing) — write test cases, execute tests, and log defects
• Collaborate with developers, QA, and product owners throughout the SDLC
• Identify opportunities for process improvement and system enhancements
• Build reports and dashboards to support business decision-making
• Act as liaison between business units and IT/development teams

QUALIFICATIONS, SKILLS & EXPERIENCE

• Bachelor's degree in Business, Information Systems, Computer Science, or related field
• 2–4+ years of experience as a Business/Systems Analyst
• Strong proficiency in SQL (complex queries, joins, stored procedures, performance tuning)
• Working knowledge of Python for data analysis and scripting (Pandas, NumPy, etc.)
• Experience with requirements gathering and documentation (BRDs, FRDs, user stories)
• Familiarity with data visualization/BI tools (Tableau, Power BI, or similar)
• Understanding of relational databases (SQL Server, Oracle, PostgreSQL, MySQL)
• Excellent communication and stakeholder management skills
• Experience working in Agile/Scrum environments

ABOUT ADASTRA

Adastra is a global leader in AI and data-driven transformation, helping organizations lead with artificial intelligence—responsibly, strategically, and at scale. With over 25 years of experience, Adastra empowers enterprise clients to unlock business value through data innovation, operational excellence, and smart customer engagement.

Trusted by some of the world’s most prominent brands, Adastra delivers end-to-end solutions grounded in thoughtful strategy, robust governance, and deep technical expertise. From defining vision to ensuring execution, Adastra guides organizations through every stage of their AI, data and cloud journey—building future-ready capabilities and delivering measurable, lasting impact.

Adastra serves clients across key industries including financial services, automotive, manufacturing, technology, media and telecom (TMT), healthcare, retail, and professional services. The company employs more than 2,000 professionals across North America, Europe, and Asia.

WHAT WE OFFER

• Opportunity for advancement and career progression
• Competitive compensation package
• Comprehensive benefits plan
• Successful referral program
• The opportunity to work with one of Canada’s 50 Best Managed Companies
• Satisfaction of working for a reputable company 
• A flexible, dynamic, and diverse workplace

EQUAL OPPORTUNITY EMPLOYER

In our commitment to promote fair and equitable treatment of all employees and applicants, Adastra Corporation provides equal employment opportunities for all individuals regardless of age, sex, disability, race, ethnic origin, citizenship, creed, sexual orientation, marital status, or any other ground as described in the Ontario Human Rights Code.  In addition, accommodation will be provided during the hiring process. Adastra Corporation’s implementation and support of employment initiatives, encourage diversified labour force participation and equal access to opportunities based on merit and performance.

AI Usage - Our hiring process includes the use of AI-enabled tools to screen applications (e.g., keyword matching, qualification ranking). A human recruiter reviews all AI-generated shortlists to make informed hiring decisions.

There has been an increased instance of fraudulent job offers coming from people posing as Adastra HR employees. Please note that Adastra will never request fees as part of our recruiting process and any emails sent to you that are not from ‘@adastragrp.com’ or ‘@talent.icims.com’ are fraudulent. All employment offers are sent via DocuSign and if you receive an employment offer from a suspicious email and not via DocuSign, it is fraudulent.

Contact careers@adastragrp.com to inquire about jobs at Adastra, to report a suspicious request for money or personal information from external websites or suspicious employment offers.