Business Systems Analyst, Sr.

Overview

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA

The Senior Business Systems Analyst is responsible for analyzing business application and system needs while working with various levels of end users to create specifications for systems and applications, coordinating ISD Projects with management, users, ISD staff and vendors. The Business Systems Analyst responsibilities include duties related to project analysis and planning, small to medium project management (which may include design, analysis and implementation), along with the daily operational activities associated with the assigned systems, applications and projects. This position has no responsibility for providing care to patients.

Hybrid: Thursday and Friday

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

Responsibilities

Essential Functions

• Serves as a leader with overall responsibility for software analysis and design, application and system installation and implementation.
• Formulates system scope and design objectives through analysis and research to configure vendor maintained systems or develop and modify in house systems.
• Drives alignment with cross-organizational project teams and interacts closely with business and technical development teams and database administrators to provide guidance and support on requirements gathering and data design.
• Defines and implements business intelligence (BI) technologies and services to enable the analysis of aggregate operational data.
• Develops detailed functional system and programming specifications.
• Develops user requirements and performs application testing and troubleshooting including quality checks to ensure business and data quality requirements.
• Develops, implements, and manages data gathering and analysis processes including indicators, dashboards and reports.
• Evaluates software and hardware needs and may design new or modify existing processes and systems to meet changing demands, and ensures data interface communications internally and externally.

Knowledge / Skills / Abilities

• Must possess skills and experience in oral and written communications, including analysis documentation, project management deliverables and documentation, application/systems specifications, project preparation, risk identification and escalation, and report presentation.

• Must be a technical expert in area subject matter demonstrated by documented experience in analysis, process design and workflow, research, installation/implementation and support of software applications and systems.

• Must have proven experience in being able to communicate, motivate and organize projects among a broad spectrum of hospital personnel, frequently under deadline pressure.

• Expert in Microsoft Business Intelligence (BI) solutions

• Knowledge of Information Security strategies and practices

• Strong sense of responsibility, self-motivation, and self-management

• Critical thinking and analytical skills, strong problem solving skills

• Must be able to work under pressure, following a plan and balancing competing requests by priority

• Utilization of structured Project Management Methodology/ ITIL training/experience

Qualifications

Required

• Bachelor's degree in Computer Science, Information Systems, Health Care Administration, Business, or equivalent experience, required.
• Three years of applicable experience.

Qualifications (Preferred)

Preferred

• Previous experience with Epic

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

• This is a sedentary position in an office setting that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.

Physical Requirements