Call Center Representative
alphabeinsightinc
Call Center Representative
dillingheating· Customer Service & Support
About this role
Overview
Looking to TRADE UP to a better opportunity? Dilling Heating Cooling Plumbing and Electrical to find the best Call Center Representative in the area.
We are a Heating, Cooling, Plumbing and Electrical company in Charlotte, NC that has a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match.
Compensation:
- $18 - $22/hour + $250 - $600 in weekly bonus potential!
Why YOU Should Join Our Team:
- Competitive Pay
- Full Benefits: Medical, Prescription, Dental, and Vision plans to keep you and your loved ones healthy. Disability & Term Life Insurance, plus matching 401k benefits.
- Career Development: Ongoing training & development with clear pathways for growth.
- Paid Time Off: Paid Holidays & PTO to ensure you can recharge and enjoy life outside of work.
What YOU Will Do:
- Call customers from prior day for quality check
- Call maintenance customers and schedule visits
- Call on customer list to offer promotions
- Follow up on reviews positive and negative
- General inbound customer service
What We Need From YOU:
- Customer Service/Call Center: 1 year (Preferred)
- Service Titan experience is a plus
- Strong attention to details
- Conscientious, team player
- Desire to help serve customers
- Honesty, integrity, quality craftsmanship and a good attitude
- Must pass a background check and drug screen
Schedule:
- Monday - Friday, 10:00am - 7:00pm
If this sounds like something you would like to join for a long-term career move, apply today!
Posted Min Pay Rate
USD $18.00/Hr.Posted Max Pay Rate
USD $22.00/Hr.Frequently Asked Questions
What is the salary for the Call Center Representative role at dillingheating?
The listed salary for this Call Center Representative position at dillingheating is USD 18–22/yr. This is an FULL TIME role.
Where is the Call Center Representative position at dillingheating located?
This Call Center Representative role at dillingheating is based in Charlotte, NC, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Call Center Representative role at dillingheating full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Call Center Representative role in the Customer Service & Support department at dillingheating.
Which team or department does the Call Center Representative at dillingheating belong to?
This Call Center Representative position is part of the Customer Service & Support department at dillingheating. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Call Center Representative position at dillingheating?
Click the "Apply Now" button on this page. You will be redirected to dillingheating's official application portal hosted on icims where you can submit your application directly.
When was the Call Center Representative job at dillingheating posted?
This Call Center Representative position at dillingheating was posted on Jul 30, 2026. Apply as soon as possible — early applications are often reviewed first.
Call Center Representative
dillingheating · 💰 USD 18–22/yr
You'll be redirected to dillingheating's official application page on icims.